D Naga Suryanarayana
Chennai
Summary
Dynamic and results-driven Junior Product Manager with five years of experience in the tech and SaaS domains, including three years of hands-on product management. Proven expertise in gathering user requirements, managing feature rollouts, conducting detailed product analysis, and supporting the full product lifecycle. Adept at leading customer onboarding, coordinating with cross-functional teams, and analyzing customer feedback to drive continuous improvement. Strong background in troubleshooting, release management, and data-informed decision-making. Committed to building impactful, user-centric digital solutions, and thriving in fast-paced, agile environments.
Overview
5
5
years of professional experience
Work History
Junior Product Manager
SportsKingdom India Pvt. Ltd.
Pune
11.2021 - 03.2025
- Product Strategy & Roadmapping: Collaborated with cross-functional teams to define product goals, prioritize features, and manage the product roadmap, aligning product development with business objectives, and customer needs.
- Customer-Centric Problem Solving: Acted as the primary liaison between customers and the development team, collecting and analyzing customer feedback to inform feature development and improve user experience.
- Troubleshoot and Technical Issue Resolution: Led efforts in troubleshooting and performing root cause analysis for technical issues, ensuring timely and effective solutions that aligned with customer requirements, and minimized disruptions.
- Product Release Management: Played a key role in release planning and execution, including testing new features, enhancements, and bug fixes, to deliver high-quality product updates on schedule.
- Cross-Functional Collaboration: Worked closely with Sales, Marketing, and Development teams to address technical challenges, support product demonstrations, and ensure a cohesive approach to product launches, and customer onboarding.
- Data-Driven Decision Making: Tracked key product metrics and usage data, providing insights and recommendations to drive product improvements, and optimize user engagement.
- Market Research and Competitive Analysis: Conducted in-depth market research and competitor analysis to support product positioning, identify industry trends, and guide strategic roadmap decisions.
- Client Onboarding, Training, and Post-Sales Support: Orchestrated onboarding and training initiatives for new clients, promoting smooth integration and delivering consistent post-sales assistance to optimize client satisfaction and product value..
ML Digital Associate
Amazon Development Center India Pvt. Ltd.
Chennai
10.2019 - 10.2021
- Data Annotation & Product Development: Contributed to the development of machine learning-driven products by meticulously annotating datasets with image and video files, ensuring high-quality training data for algorithm accuracy.
- Process Optimization: Streamlined data annotation processes by adhering to Standard Operating Procedures (SOPs), consistently achieving and exceeding performance metrics, and contributing to the efficiency of product development cycles.
- Stakeholder Management: Facilitated stakeholder interactions to identify and achieve project requirements, guaranteeing consistency with product aims, and generating results that support business needs.
- Mentorship & Team Development: Facilitated development of junior associates, improving team effectiveness by ensuring SOP adherence and implementing best practices in data annotation.
- Cross-Functional Support: Provided critical support to other teams during resource constraints and peak periods, demonstrating flexibility, and a collaborative approach to meeting targets and deadlines.
Education
B.Tech - Information Technology
Easwari Engineering College
Chennai04-2019
12th Standard -
Jawahar Higher Secondary School
Chennai04-2015
10th Standard -
Jawahar Vidyalaya Senior Secondary School
Chennai03-2013
Skills
- Product Management
- Feature Prioritization
- Requirements Gathering
- Market Research
- Product Documentation
- Feature Feedback
- Agile Release Support
- User Acceptance Testing
- Competitive Analysis
- Customer Onboarding
- Technical Support
- Root Cause Analysis
- SaaS Product Support
- Cross-functional Collaboration
- Communication
- Product metrics tracking
- Product Training
Strengths And Personal Qualities
- Curious, fast learner, and tech-savvy with a deep enthusiasm for exploring emerging trends in technology and digital product innovation.
- Passionate about solving real-world problems through innovative product solutions and enhancing customer experience through continuous improvement.
- Excellent communication and interpersonal skills, with the ability to work seamlessly across teams and present ideas with clarity.
- Highly dependable, self-motivated, and adaptable, with a track record of proactively taking ownership and driving results in fast-paced environments.
Languages
English
First Language
Telugu
Upper Intermediate (B2)
B2
Tamil
Intermediate (B1)
B1
Hindi
Elementary (A2)
A2
Timeline
Junior Product Manager
SportsKingdom India Pvt. Ltd.
11.2021 - 03.2025
ML Digital Associate
Amazon Development Center India Pvt. Ltd.
10.2019 - 10.2021
B.Tech - Information Technology
Easwari Engineering College
12th Standard -
Jawahar Higher Secondary School
10th Standard -
Jawahar Vidyalaya Senior Secondary School