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Associate Principal Engineer

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To secure a position in a progressive organization to apply my education and working experience and also to enhance my knowledge and skills that will bring me to the ladder of success in the future. Diligent Service Head with experience managing phone, online and consultative communications with customers. Proactively identified opportunities and built strong relationships with current and prospective customers. Consistently exceeded customer support and service expectations by resolving issues quickly. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dynamic Service Head with a proven track record at Trupti Group, excelling in workshop management and customer satisfaction. Achieved a remarkable increase in workshop turnover and enhanced key account management. Skilled in inventory management and quality assurance, fostering a culture of excellence and teamwork. Passionate about driving results and exceeding expectations.

With a proven track record of 20 years in the mechanics industry, well-versed in thriving within a professional environment that requires exceptional organization, technical expertise, and strong interpersonal skills. Excited to leverage extensive experience, comprehensive knowledge, and diverse training to make a valuable contribution to this position.

Over 20 years of experience in the service and manufacturing industry Proficient in Customer Service Operations, Process Management, and Improvisation Proven track record of identifying and mitigating potential operational risks Skilled in managing operations to deliver quality services with a focus on achieving minimal Turnaround Time (TAT) Experienced in providing first-line customer support, resolving queries and issues effectively Implemented Warranty Software to streamline service processes and enhance customer satisfaction Knowledgeable Head Service operations with over 20 years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.

D V BASKARAN

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Service Head

General Manager

Branch Head

Senior Service Manager

Front Office Manager (Service)

Customer Relation Manager

Floor Supervisor

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Master of Business Administration - undefined

Bachelor of Commerce - undefined

Diploma - Mechanical Engineering

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