Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
OTHER PERSONAL DETAILS
Timeline
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Daihe Kazhiiphro

New Delhi

Summary

I want to work in a growing organization where I can get the opportunities to apply what I have learned from my past experience and prove my abilities by accepting challenges, fulfilling the organization's goals, and climbing the career ladder through continuous learning and commitment.

Overview

10
10
years of professional experience

Work History

Business Advisory Associate

Accenture
Gurugram
03.2025 - Current
  • Nil

Senior Customer Experience Specialist

Sequential Technology International
Gurugram
06.2019 - 08.2024
  • I worked as a Data Processing Engineer with Verizon. My responsibility was to port out the requested telephone numbers from one carrier to another.
  • Later, I was moved to the LegalZoom process and worked as a consumer service representative. My roles include resolving customer inquiries and concern regarding their orders, reviewing their documents, making correction and contacting customer via email and chat if more information is needed.

Senior Solution Engineer

Quatrro
09.2017 - 05.2019
  • Registering Deals for Clients.
  • Assisting clients via email with regards to all kinds of deals related queries.

CRM Operations Practitioner

Concentrix
Gurugram
06.2015 - 04.2017
  • I worked as a customer support representative for Amazon.com, where my responsibility was to address customer concerns and resolve them via chat and email.

Education

B.A -

Don Bosco College Maram, Manipur University

Skills

  • Customer support specialist
  • Email and chat support
  • Multitasking
  • Problem-solving abilities
  • Adaptability and flexibility
  • Basic computer and excel knowledge

Languages

English

Hobbies and Interests

I love reading. It helps me understand different aspects of life. I also enjoy listening to music I especially love ballad and tend to listen to this particular genre a lot.

OTHER PERSONAL DETAILS

  • City: New Delhi
  • Country: INDIA

Timeline

Business Advisory Associate

Accenture
03.2025 - Current

Senior Customer Experience Specialist

Sequential Technology International
06.2019 - 08.2024

Senior Solution Engineer

Quatrro
09.2017 - 05.2019

CRM Operations Practitioner

Concentrix
06.2015 - 04.2017

B.A -

Don Bosco College Maram, Manipur University

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Daihe Kazhiiphro