Damayanti Doke
Summary
Operations Executive with experience in operational workflow management, MIS reporting, data verification, documentation management, and stakeholder coordination. Skilled in MS Excel, Mail Merge, process coordination, SOP compliance, and operational reporting with strong attention to accuracy and detail. Experienced in handling high-volume operational tasks, case management, and enterprise coordination while ensuring timely process execution and client satisfaction. Possess strong analytical, multitasking, and problem-solving abilities with a commitment to process efficiency and organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Operations Executive
Presolv360
06.2025 - Current
- Managed end-to-end operational workflows, ensuring timely task execution within defined timelines.
- Verified enterprise user data, maintaining high accuracy and compliance with standards.
- Prepared MIS reports and operational trackers, utilizing advanced MS Excel functions to enhance data analysis and decision-making.
- Coordinated with enterprise users and cross-functional teams to resolve issues and streamline operational execution.
- Assisted in implementing standard operating procedures (SOPs) to enhance process efficiency and consistency.
- Oversaw case handling documentation and workflow tracking across internal systems.
- Executed bulk data processing and reconciliation, ensuring accuracy in reporting and maintaining data integrity.
- Supported senior management by providing operational reports and process-related insights.
Senior Executive, Product Operations
SMARTe Inc.
06.2017 - 12.2024
Research Analyst
Ascentrik Research Pvt. Ltd.
09.2016 - 04.2017
Education
MA - English Literature
Mumbai University
01-2018
BA - English Literature
Modern College, Vashi
01-2016
Skills
- Operations management
- Process coordination
- SOP compliance
- Data analysis
- Data validation
- Excel advanced functions
- Quality control
- Documentation management
- Stakeholder management
- Vendor coordination
- Team communication
- Problem solving and multitasking
- MS Word
- MS PowerPoint
Certification
- Microsoft Office Specialist (MOS) - Office Excel 2013, Certiport - A Pearson VUE Business, 961/1000, 03/01/18
- MS-CIT (Maharashtra State Certificate in Information Technology), MSBTE & MKCL, 81% (A), 07/01/10
Disclaimer
I hereby declare that the above mentioned information is true and best of my knowledge.
Timeline
Operations Executive
Presolv360
06.2025 - Current
Senior Executive, Product Operations
SMARTe Inc.
06.2017 - 12.2024
Research Analyst
Ascentrik Research Pvt. Ltd.
09.2016 - 04.2017
MA - English Literature
Mumbai University
BA - English Literature
Modern College, Vashi