Microsoft Excel
Damini Yadav
PMO Manager
Greater Noida,UP
Summary
Dynamic Project Manager with a proven track record at Paytm Payments Bank, excelling in scope management and team collaboration. Enhanced project efficiency through strategic planning and resource optimization, achieving timely delivery under budget. Recognized for fostering a positive work environment and driving high-quality results across cross-functional teams.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Project Manager, PMO
Paytm Payments Bank
07.2022 - Current
- Improved project efficiency by implementing streamlined processes and optimizing resource allocation.
- Reported regularly to managers on project budget, progress, and technical problems.
- Enhanced team performance through effective coaching, mentoring, and performance monitoring.
- Managed cross-functional teams to deliver projects on time, within scope, and under budget.
- Achieved high-quality results by closely monitoring project progress against established milestones and KPIs.
- Facilitated collaboration between diverse teams to achieve common goals and drive project success.
Team Lead - KYC Operations
Paytm Payments Bank
07.2021 - 07.2022
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Training and managing new associates for manual verification and validation of KYC.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Senior Associate
Paytm Payments Bank
07.2019 - 07.2021
- Verification and validation of fraud documents required for KYC, as per RBI guidelines.
- Internal auditing of PAN verification, manual KYC, and video KYC, as per the issued guidelines.
- Monitoring of fraudulent documents and compiling the data in Excel.
- Action against Suspicious/Fraud accounts as per the guidelines issued by RBI to prevent misuse of Paytm Banks.
Associate
Paytm Payments Bank
07.2018 - 07.2020
- Customer interaction to address their concerns involving KYC.
- Compiling the PAN review summary as a dashboard in Excel based on pendency and closure of data.
- Reviewing new customer accounts and verifying their identities.
- Assessing risks and compliance issues associated with customers or products.
Education
Bachelor of Computer Applications - Computer Science
Hierank Business School
Noida, India 04.2001 -
Skills
Scope management
Software
JIRA
Interests
Reading
Cooking
Timeline
Project Manager, PMO
Paytm Payments Bank
07.2022 - Current
Team Lead - KYC Operations
Paytm Payments Bank
07.2021 - 07.2022
Senior Associate
Paytm Payments Bank
07.2019 - 07.2021
Associate
Paytm Payments Bank
07.2018 - 07.2020
Bachelor of Computer Applications - Computer Science
Hierank Business School
04.2001 -