Summary
Overview
Work History
Education
Skills
Languages
Hobbies and Interests
Personal Information
Personality Traits
Timeline
Generic

DANDIBHOTLA SESHA SAI AKHIL

Hyderabad

Summary

Seeking a job where I can challenge my potential, put my skills to good use and grow my career exponentially.Hard-working, goal-oriented, and a team player seeking an opportunity to incorporate my skills and put them to use.

Detail-oriented customer service advisor known for strong problem-solving skills and effective communication. Experienced in managing client inquiries and ensuring accurate data management. Prepared to leverage leadership experience to enhance team performance and customer engagement.

Overview

2
2
years of professional experience

Work History

Customer Support Associate

Indian Eagle
Hyderabad
10.2024 - 01.2025
  • Assisted customers with inquiries regarding travel bookings and flight information.
  • Utilized customer relationship management software to track interactions and resolve issues.
  • Resolved customer inquiries in a timely manner.
  • Investigated and troubleshot customer issues to determine the best course of action.
  • Assisted customers with product installation and setup.
  • Followed up with customers after each interaction to ensure satisfaction.

Client Service Advisor

AIs multi global solutions pvt
Hyderabad
09.2022 - 04.2023
  • Processed service requests and updated customer details for US clients.
  • Worked on renewals, expirations, and backend documentation.
  • Prepared quotes, reports, and spreadsheets for process tracking.
  • Sent reminders for payments and document submissions.
  • Ensured 100% accuracy in data entry and followed SOPs.
  • Supported new teammates with process understanding.
  • Utilized CRM software to track customer interactions and preferences.

Education

Degree -

Institute of Maharaja agrasen himalayan garhwal university

Intermediate -

Narayana Junior College
Hyderabad, Telangana

SSC -

Bhashyam high school
Telangana

Skills

  • Computer proficiency
  • Leadership experience
  • Communication skills
  • Organizational know-how
  • People skills
  • Collaboration talent
  • Problem-solving abilities

Languages

  • Telugu
  • Hindi
  • English

Hobbies and Interests

  • Watching Series
  • Playing Cricket

Personal Information

Date of Birth: 01/03/98

Personality Traits

  • Believe in smart work
  • An optimist and quick learner
  • Enjoy learning new things
  • Self-disciplined
  • Ability to deal with people diplomatically
  • Strong teaming skills with ability to influence and lead

Timeline

Customer Support Associate

Indian Eagle
10.2024 - 01.2025

Client Service Advisor

AIs multi global solutions pvt
09.2022 - 04.2023

Degree -

Institute of Maharaja agrasen himalayan garhwal university

Intermediate -

Narayana Junior College

SSC -

Bhashyam high school
DANDIBHOTLA SESHA SAI AKHIL