DANDIBHOTLA SESHA SAI AKHIL
Hyderabad
Summary
Seeking a job where I can challenge my potential, put my skills to good use and grow my career exponentially.Hard-working, goal-oriented, and a team player seeking an opportunity to incorporate my skills and put them to use.
Detail-oriented customer service advisor known for strong problem-solving skills and effective communication. Experienced in managing client inquiries and ensuring accurate data management. Prepared to leverage leadership experience to enhance team performance and customer engagement.
Overview
2
2
years of professional experience
Work History
Customer Support Associate
Indian Eagle
Hyderabad
10.2024 - 01.2025
- Assisted customers with inquiries regarding travel bookings and flight information.
- Utilized customer relationship management software to track interactions and resolve issues.
- Resolved customer inquiries in a timely manner.
- Investigated and troubleshot customer issues to determine the best course of action.
- Assisted customers with product installation and setup.
- Followed up with customers after each interaction to ensure satisfaction.
Client Service Advisor
AIs multi global solutions pvt
Hyderabad
09.2022 - 04.2023
- Processed service requests and updated customer details for US clients.
- Worked on renewals, expirations, and backend documentation.
- Prepared quotes, reports, and spreadsheets for process tracking.
- Sent reminders for payments and document submissions.
- Ensured 100% accuracy in data entry and followed SOPs.
- Supported new teammates with process understanding.
- Utilized CRM software to track customer interactions and preferences.
Education
Degree -
Institute of Maharaja agrasen himalayan garhwal university
Intermediate -
Narayana Junior College
Hyderabad, TelanganaSSC -
Bhashyam high school
TelanganaSkills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem-solving abilities
Languages
- Telugu
- Hindi
- English
Hobbies and Interests
- Watching Series
- Playing Cricket
Personal Information
Date of Birth: 01/03/98
Personality Traits
- Believe in smart work
- An optimist and quick learner
- Enjoy learning new things
- Self-disciplined
- Ability to deal with people diplomatically
- Strong teaming skills with ability to influence and lead
Timeline
Customer Support Associate
Indian Eagle
10.2024 - 01.2025
Client Service Advisor
AIs multi global solutions pvt
09.2022 - 04.2023
Degree -
Institute of Maharaja agrasen himalayan garhwal university
Intermediate -
Narayana Junior College
SSC -
Bhashyam high school