Customer Support Associate
Technotask
Jabalpur
07.2023 - 12.2023
- Provided courteous and efficient customer service through inbound and outbound calls.
- Addressed customer inquiries, concerns, and issues promptly and professionally.
- Utilized CRM software to log customer interactions and update account details.
- Collaborated with cross-functional teams to resolve customer escalations.
- Met and exceeded individual and team performance targets, ensuring customer satisfaction.