Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Personal Information
Achievements And Extra Curricular Activities
Timeline
Generic

PARTH SHARMA

New Delhi

Summary

Dedicated professional with a solid academic background and strong interpersonal skills. Proven ability to deliver high-quality results through hard work and adaptability. Eager to contribute to organizational success while pursuing professional growth.

Overview

1
1
year of professional experience

Work History

Customer Support Associate

Concentrix
04.2024 - 06.2025
  • Managed inbound and outbound customer interactions through phone, email, and chat channels.
  • Resolved customer queries efficiently while adhering to professional standards.
  • Exceeded KPIs in quality, productivity, and customer satisfaction metrics.
  • Followed standard operating procedures and compliance guidelines consistently.
  • Escalated complex issues to supervisors or technical teams as necessary.
  • Coordinated with internal departments to ensure effective issue resolution and service updates.
  • Participated in training programs aimed at enhancing skills and performance.
  • Provided feedback to improve customer experience and optimize internal processes.

Education

Class XII CBSE - Commerce

DAV Public School
05-2023

Skills

  • Microsoft Word, Excel, and PowerPoint
  • Internet research and online tools
  • Effective communication skills
  • Interpersonal relations
  • Basic computer proficiency
  • Quick learner
  • Positive mindset
  • Time management strategies
  • Organizational abilities
  • Team collaboration

Hobbies and Interests

  • Reading and writing
  • Photography
  • Sports
  • Music/Dancing/Art

Personal Information

Date of Birth: 01/28/06

Achievements And Extra Curricular Activities

Participated in debate, science exhibition, sports meet, etc.

Timeline

Customer Support Associate

Concentrix
04.2024 - 06.2025

Class XII CBSE - Commerce

DAV Public School

Similar Profiles

CREATE PROFILE
PARTH SHARMA