Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
CustomerServiceRepresentative

Darshan K U

Sr. Associate | AML & KYC |
Bengaluru,KA

Summary

Experienced Sr. Transaction Monitoring Associate with a proven track record in fraud detection and compliance monitoring. Skilled in AML/CDD/EDD reviews, transaction analysis, and identifying fraudulent activities across various payment methods. Possess a strong background in data analytics, Trust and Safety policies, and regulatory compliance. Detail-oriented professional with excellent communication skills and expertise in MS Excel and Office. Known for being a quick learner and adaptable to new systems and processes.

Overview

2
2
years of professional experience

Work History

Sr. Associate

Concentrix Daksh Pvt Ltd
11.2022 - Current
  • Managed account transactions, including risk analysis of payment methods (credit card, UPI, internet banking) and fraud analysis of credit card payments.
  • Reviewed customer billing information, analyzing payment frequency and patterns.
  • Monitored and analyzed customer financial transactions to detect and prevent fraud, including account takeover scams.
  • Conducted AML/CDD/EDD reviews for prospective and existing customers, adhering to company policies.
  • Identified trends in user-reported content to improve efficiency and met daily performance targets while maintaining high quality.
  • Investigated fraudulent activity on ad accounts and took appropriate action.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Trained and supported new team members, maintaining culture of collaboration.

Education

Diploma in Computer Science - Diploma

JSS Polytechnic For The Differently Abled
Mysore, India
10-2022

Skills

  • Risk Analysis and Management
  • Fraud Detection and Prevention
  • Data Analytics
  • Compliance Monitoring
  • Transaction and Account Monitoring
  • Communication and Collaboration
  • Attention to Detail
  • MS Excel
  • MS Office
  • Quick Learner
  • Performance monitoring
  • Timeline estimates
  • Finance

Accomplishments

  • Awarded 5/5 rating in the 2024 annual performance cycle for exceptional contribution and results.
  • Recognized as Top Performer of the Month multiple times.
  • Honored with Quarterly Top Performer Award for outstanding performance in Q2 &Q3 2024.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Sr. Associate

Concentrix Daksh Pvt Ltd
11.2022 - Current

Diploma in Computer Science - Diploma

JSS Polytechnic For The Differently Abled
Darshan K USr. Associate | AML & KYC |