Darshan S
Chennai
Summary
Presales Consultant with experience spanning support, partner enablement, and solution consulting at ManageEngine (Zoho). I’m good at turning complex IT jargon into plain English that customers actually understand (and sometimes even enjoy). Have worked with global enterprises, financial institutions, healthcare providers, and well-known brands to scope and implement security and Active Directory solutions. Along the way, I’ve trained partners, mentored peers, and interviewed candidates — proving I can explain things to just about anyone, whether they want to listen or not.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Presales Consultant
Zoho
Chennai
10.2021 - Current
Presales Consultant with hands-on experience across support, partner enablement, and customer-facing solution consulting at ManageEngine (Zoho). Started out as an intern learning networking and Active Directory, grew into US tech support, and later expanded to South Africa and ROW markets — training partners, driving professional services revenue, and handling UK accounts (often balancing troubleshooting with football debates). Transitioned into the US Presales team, the largest revenue market, by simplifying complex technical concepts and building strong customer rapport, leading to my current role as Presales Consultant.
Have worked with a diverse portfolio of customers including global enterprises, Fortune 500 manufacturers, leading banks and financial institutions, healthcare providers, universities, and well-known brands like Waffle House, Nordson, Trane Technologies, and Kettering Health. Experienced in scoping, positioning, and delivering Active Directory and IT security solutions that align with both technical needs and business outcomes.
Education
Bachelor of Engineering - Computer Science
Crescent Castle Higher Secondary School
Ooty05-2022
Skills
- Presales consulting & solution demos
- Requirement gathering & proposal support
- Enterprise IT & digital transformation exposure
- Active Directory & IT security expertise
- Partner & customer training, mentoring, and interviewing
- Strong communication & stakeholder engagement
Affiliations
- Running, cycling, and hitting the gym—anything that keeps me moving and curious.
- Exploring quiet beaches, waterfalls, and hidden trails—finding calm and beauty in nature.
- Teaching kids at Anaikum Karangal—sharing knowledge and learning from their energy.
- Avid reader of non-fiction, fascinated by strategy, human behavior, and personal growth.
- Adventure seeker: scuba diving, kayaking, or spontaneous weekend escapes that feed the soul.
Accomplishments
- Lead Conversion Impact: Created content for unqualified leads, significantly improving unqualified-to-hot lead conversions.
- Cross-Functional Collaboration: Partnered with marketing teams to produce engaging Partner Training videos, enhancing partner enablement.
- Mentorship & Knowledge Sharing: Guided new team members on lead qualification strategies and content best practices.
- Recognition for Excellence: Acknowledged for creativity, teamwork, and bridging marketing-presales initiatives.
- Presales Enablement: Developed actionable insights from lead data, supporting sales strategy and improving team efficiency
Languages
Tamil
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Certification
- IAM Trainer Certification – ManageEngine
- SIEM Trainer Certification – ManageEngine
- Zoho Certified Presales Consultant – Zoho Corp.
Websites
Timeline
Presales Consultant
Zoho
10.2021 - Current
Bachelor of Engineering - Computer Science
Crescent Castle Higher Secondary School