Darshani Chavan

Scope of Work:

• SOX, IT General Controls, IT Automated Controls, Risk Assessment, Risk Management, IPEs, interface testing, and review of SOC reports.
• Experienced in Oracle Fusion ERP (GL, FA, AP, AR, CM, FCCS, EDMCS, TRCS, ARCS) and SOX controls for compliance and security.
• Worked on finance IT applications in the areas like Capitals , Procurement to Pay and Supply Chain Management.

Responsibilities:

• Execute SOX controls, including UAC, ITGCs, ITACs, LMDs, and QICS, ensuring system compliance and security.
• Support process walkthrough, testing, and documentation of IT controls.
• Act as a bridge between the IT and internal audit teams to design and implement new controls.
• Extensive use of Jira for effective project tracking and collaboration.
• Collaborate with cross-functional teams to streamline processes and enhance operational efficiency.

Contributions:

• Led IT application projects with business architects, IT SMEs, and PMOs, ensuring timely delivery and high-quality standards.
• Applied risk management practices to identify and mitigate threats, protecting organizational assets.
• Created Power BI visuals for decision-making, and developed Python scripts to automate processes and improve analysis.

Scope of work :

• Technical Consulting Engineer in Data Centre Server Virtualization, specializing in NX-OS MDS/Nexus Switches, and SAN technologies like UCS, VMware, Red Hat, ACI, and Nexus.
• Worked on Python scripts for the log analysis tool used for troubleshooting (BORGTool).

Responsibilities:

• Key understanding of customer engagements, initiatives, and have successfully delivered good customer experience.
• Consulted with Fortune 100 Customer to help them de-risk their campus networks.
• Provided break and fix solutions to global customers, offering personalized assistance for technical issues that required extended support.
• Led cross-functional teams to design and implement customer-centric solutions, improving operational efficiency by 30% through enhancements.

Contribution:

• Contributed to good customer service with an average 100% CXSAT scores.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.

• Worked on Data Science and Machine Learning technologies.
• Project: Build a prediction model for the device features of HP products to boost device performance (Currently deployed on HP Prediction Platform).
• Platform: PyCharm, MongoDB.
• Technologies: ML, DBMS, coding in Python.