Rajib Das
Pune,MH
Summary
Mission-focused Safe certified Scrum Master with extensive experience in implementing Safe Agile Practices and coaching and mentoring highly skilled teams. Bilingual professional with more than 15 years of experience delegating tasks, managing projects and top-notch abilities in organizing workflows, solving complex problems and making accurate decisions based on sound judgment and analytical strengths.
Overview
26
26
years of professional experience
12
12
Certification
Work History
SAFe Scrum Master & Project Manager
Fujitsu Consulting India
02.2016 - Current
- Facilitated distributed project team and all aspects of Agile/Scrum development, including daily stand-ups, iteration and release planning, retrospectives, demos, and daily work.
- Ensured cross-functional coordination between product owners, analysts, developers, and QA occurred early and often and removed barriers and blockers for the team.
- Support product owners and business analysts with backlog creation and refinement.
- Track and communicate Agile metrics which may include team velocity and sprint/Program Increment (PI) progress within Scaled Agile (SAFe) framework.
- Identify and remove impediments.
- Ensure Scrum Framework is implemented effectively and provides coaching and training at the team level to maximize its benefits.
- Maintained and published Agile metrics, regularly reporting to business leadership.
- Adopt positive attitude about Agile processes, ensure tasks are flowing from one phase to the next, facilitate basics of processes (i.e.
- Transparency, project information is current, impediments are being eliminated).
- Participate proactively in developing and maintaining standards, tools and best practices.
- Acted as Scrum of Scrum master, coordinating four distributed teams all working on same product.
- Coached and mentored team members, stakeholders, and leadership on benefits of Agile and Scrum.
- Responsible for coordinating bi-monthly release of software, including planning and quality assurance.
- Provided recommendations to Agile Center of Excellence on improving agile processes and practices.
- Acted as Scrum Master (manager) for multiple distributed sprint teams, resolving impediments, conducting stand-ups, retrospectives, planning sessions, and creating tracking plans such as burn-down charts and burn-up charts.
- Guided upper level management in Scrum and agile development principles.
- Assist with internal and external communication to improve transparency.
- Key player in global agile process initiative, teaching multiple courses on SDLC and concepts and providing input on best practices to multiple Scrum teams internationally.
- Directly involved in identifying and assessing user needs and documenting business process via user Stories.
- Provide support with risk management, release management, and facilitate release planning activities.
- Identified potential risks early in the project lifecycle and implemented mitigation strategies accordingly.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Evangelized Agile as strategic asset of culture and business value.
Project Management Associate
Convergys India for Microsoft Premiere Support
07.2003 - 02.2016
- Responsible for handling an entire team of varied profiles (Support Engineers, Subject Matter Experts and Tech Leads), who provide real time technical assistance to clients who calls in for issues they face.
- Responsible for ensuring SLA attainment and also to meet and exceed Client Tier I and Tier II matrices which primarily involved Customer Satisfaction Index, Time to Resolve, Resolution Rate, Engineer proficiency and knowledge indices.
- Accountable for project management and service delivery. Remodeled operational procedure, maximized flow of work and implemented lean strategies.
- Supervised supplier relationship. Performed regular audits to maintain accounts and ensure integrity of data, including reviews with staff.
- Investigated and corrected or escalated project problems.
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
- Helped teams to get activated in agile format by conducting trainings for leadership and teams.
- Increased readiness of the teams, defined roadmap for agile implementation.
- Guided and coached the Scrum Team and organization on how to use Agile/Scrum/Kanban practices and values to satisfy customer expectations.
- Led both Scrum and Kanban team to get the most out of self-organization.
- Collaborated with Product Owner on daily stand-up, sprint planning, backlog grooming, and retrospective meetings.
- Organized and facilitated Agile and Scrum meetings, which included Sprint Planning, Daily Scrums or Standups, Sprint Review & Retrospective.
- Facilitated daily scrum meetings, sprint grooming, sprint planning, sprint review, and sprint retrospective.
- Resolved several impediments faced by developers by contacting other stake holders.
- Scheduled Retrospective meetings at the end of sprints and documenting action items to help improve the team.
- Worked with Product owner On Artifacts Such as Product Backlog, Sprint Backlog, Sprint Burn down.
- Implemented change management procedures to accommodate evolving requirements while minimizing disruptions to established plans.
- Streamlined documentation procedures by creating standardized templates for recurring reports and presentations.
Sales Manager
Welwalk
08.1998 - 06.2003
- Responsible for managing clients for the entire business process and procedures; expertise in analyzing client’s business and requirements, suggesting and implementing processes to deliver high quality business solutions and recommendations so movement to management .
- Wholly responsible day to day for operations, including staff supervision
- Serve as cross-functional point of contact, ensuring transparent collaboration across interdependent teams that resulted in storyboards and release plans that ensured common features within the app.
- Lead coordination of in-house trainings, project communication to stakeholders, and preparation of end of Sprint team demonstrations to enable knowledge sharing across a project of 15 employees.
- Responsible day to day for operations, including staff supervision
- Managed purchases in collaboration with Sales Team
- Supervised supplier relationship and managed complex billing and service.
Education
Bachelor of Commerce - Accounts
Calcutta University
Kolkata, India04.1998
Skills
- SAFe Implementation, Scrum
- Project Management
- Process Improvement
- Change Management
- Agile coaching & leadership
- Backlog Refinement
- Risk management
- Customer Orientation
- Global Delivery
- Conflict Resolution
- Velocity Management
- Microsoft
- Team Leadership
- Jira /Atlassian
- Active Directory
- Team Building
Certification
License/Certification
- Certified Safe Scrum Master
- Certified SAFe Agile Product Owner
- Safe Practitioner
- Project Management Professional (PMP)
- AWS & Azure Solution Architect
- Agile Team Coach
- Scrum Master
- Certified Scrum Product Owner
- ITIL Continual Service Improvement
- Six Sigma Black Belt
Affiliations
- Project Management Institute
- Scrum Org
Quote
The utmost thing is the user experience, to have the most useful experience.
Marissa Mayer
Languages
English
Bilingual or Proficient (C2)
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Software
ServiceNow
MS Project
Ms Visio & Miro
Azure & AWS
MS Office
Timeline
SAFe Scrum Master & Project Manager
Fujitsu Consulting India
02.2016 - Current
Project Management Associate
Convergys India for Microsoft Premiere Support
07.2003 - 02.2016
Sales Manager
Welwalk
08.1998 - 06.2003
Bachelor of Commerce - Accounts
Calcutta University
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