DATTATRAYA WAYAL
Branch Relationship Officer
Dahanu, Palghar,MH
Summary
PROFESSIONAL SUMMARY
Experience in Business Development, Customer Relationship Management, Banking Operations. Presently working with Axis Bank, as Branch Relationship Officer. Accountable for customer service and nurturing relationships with the customers for generating business to accomplishing business and corporate goals.
Overview
3
3
Languages
2
2
Certifications
7
7
years of post-secondary education
3
3
years of professional experience
Work History
Branch Relationship Officer
Axis Bannk
Dahanu, Palghar, Maharashtra
09.2018 - Current
Business Development
Identifying and pursuing business opportunities by doing market scoping activity, customer connect & references. Cross-selling of Products-CASA, Retail Assets, SME loans, Agree loans, Deposits, Cards, Mutual funds, Life Insurance, Insurance, D-mat, and trading account.
Customer Relationship Management and service quality
Ensuring customer satisfaction by achieving timely and quality service delivery. Maintaining and following process as per service standards given by bank to provide best customer experience. Interacting with mapped customers and understanding their requirements to provide them right solution.
Graduate Trainee Engineer
Durovalve India Pvt ltd
Aurangabad, Maharashtra
06.2016 - 01.2017
- Production line Inspection, First piece approval
- Preparation of masterpiece
- Supervision in final inspection department and packing.
Education
PGDBS -
ASIBAS
Noida 09.2017 - 09.2018
B.E. - Mechanical Engineering
SYCET
Aurangabad 08.2013 - 07.2016
Diploma - Mechanical Engineering
Dr R N Lahoti Polytechnic
Sultanpur 08.2010 - 07.2013
Skills
Time Management - TAT/ Punctuality/ Time taken with the customer /Prioritizing / Multitasking
Negotiating Skills - Probing to understand customer's need, managing objections, structuring solutions, closing
Ownership and Entrepreneurship to drive results- Ability to think and operate like an owner of a function and find ways to optimize resources
MS Office
Certification
• NISM-Series-VI: Depository Operations Certification Examination
Additional Information
PERSONAL DETAILS
- Father name: Bhagwan Sakharam Wayal
- DOB: 04/06/1994
- Marital Status: Married
- Permanent Address : At post-Khalegaon, taluka Lonar ,Dist. Buldhana pin 443301
Timeline
Branch Relationship Officer
Axis Bannk
09.2018 - Current
PGDBS -
ASIBAS
09.2017 - 09.2018
Graduate Trainee Engineer
Durovalve India Pvt ltd
06.2016 - 01.2017
B.E. - Mechanical Engineering
SYCET
08.2013 - 07.2016
Diploma - Mechanical Engineering
Dr R N Lahoti Polytechnic
08.2010 - 07.2013