To work in a challenging and creative environment, thereby effectively utilize my skills to contribute towards the goals of the organization besides gaining as much knowledge as possible in order to achieve expertise in the working domain.
Overview
11
11
years of professional experience
Work History
Audit & FCU Manager
Shecommerz Market Service pvt.ltd
10.2024 - 07.2025
Working in the products of MFI, JLG, in North Karnataka and all over Maharashtra locations Risk management, Branch Audit Investigation specialist and good in MIS preparing and handling and good performance in team handling.
Led audit engagements, ensuring compliance with regulatory standards and internal policies.
Developed risk assessment strategies to identify and mitigate financial discrepancies.
Mentored junior auditors, enhancing team performance and promoting professional development.
Streamlined audit processes, improving efficiency through enhanced documentation practices.
Collaborated with cross-functional teams to integrate audit findings into operational improvements.
Presented audit results to senior management, facilitating informed decision-making and strategic planning.
Assistant Branch Manager
Creditaccess Grameen Limited
08.2018 - 10.2024
I have worked in unsecured individual loans, LAP, AHL, HL loans I having good knowledge in this products, and excellent performance in team handling, having the Target against achievement mentality.
Managed daily sales operations to ensure target achievement and operational efficiency.
Developed training programs for staff, enhancing product knowledge and improving customer service skills.
Analyzed sales data to identify trends, informing strategic decisions for inventory management and promotions.
Coordinated marketing initiatives that increased branch visibility and customer engagement within the community.
Oversaw staff performance evaluations, providing constructive feedback to promote professional growth and development.
Implemented process improvements that streamlined workflows, reducing wait times for customers during peak hours.
Led team meetings focused on setting sales goals and motivating staff to exceed benchmarks consistently.
Quality Assurance Analyst
Home Credit India Pvt Ltd
10.2017 - 08.2018
Manual book auditing (KA, TN, AP, TG, KL) Coordinating with QC filed team for audit visit, Maintaining manual receipts book's database, Preparation weekly manual receipt book Audit Report publishing, FCU team all states MIS preparing and handling, Conducting Quality Audits and Inspections, Implementing Corrective and Preventive Actions.
Developed and executed comprehensive test plans for software applications, ensuring functionality and performance met specifications.
Collaborated with cross-functional teams to identify and resolve defects, enhancing overall product quality.
Analyzed testing results to provide actionable insights for process improvements and risk mitigation strategies.
Conducted root cause analysis on critical defects, driving corrective actions to prevent recurrence in future releases.
Led initiatives to enhance QA processes, resulting in improved accuracy and consistency across multiple projects.
Coordinated user acceptance testing sessions with stakeholders to validate product readiness prior to launch.
Mentored and coached team members on QA topics and strategies.
Associate Operation Assistant
Accenture Pvt Ltd
07.2015 - 10.2017
I have worked on both the front and back offices operational, and unsecured individual loan LAP, HL and JLG has proven Good in team handling and excellent knowledge in technical and Product's process.
Streamlined operational processes to enhance efficiency and reduce costs.
Led cross-functional teams to implement process improvements and optimize workflow.
Developed and enforced standard operating procedures to ensure compliance and safety.
Analyzed performance metrics to drive strategic decision-making and improve service delivery.
Coordinated resource allocation for various projects, ensuring timely completion within budget constraints.
Conducted regular audits to identify opportunities for process enhancements and risk mitigation.
Supervised operations staff and kept employees compliant with company policies and procedures.
Operation Assistant/Cashier
Janalakshmi Financial Services Ltd
07.2014 - 06.2015
I have worked on both the front and back offices operational, and unsecured individual loan LAP, HL and JLG has proven excellent knowledge in technical and Product's process.
Processed customer transactions accurately using point-of-sale systems.
Assisted in balancing cash drawers and reconciling discrepancies daily.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Maintained organized records of financial transactions to ensure compliance and accuracy.
Supported management in training new cashiers on operational procedures and customer interaction protocols.
Education
B. Com - undefined
S V E S ARTS & COMMERCE College
01.2011
P.U.C - Commerce
S V E S P.U College
01.2008
SSLC - undefined
Vidyalaya Comp. Jr College
Skills
Gold Loan
Front Office Operations
Back Office Operations
Cash Handling
Unsecured Individual Loans
LAP
AHL
HIL
Two Wheeler Loans
GL Reconciliation
Audit Report Publishing
Interpersonal Skills
Communication Skills
Motivational Skills
Curiosity
Patience
Perseverance
Self-Motivation
Positive Attitude
Adaptability
Team leadership
Task delegation
Goal setting
Documentation and reporting
Relationship building
Strategic planning
Operations management
Performance management
Sales management
Lead generation
Risk management
Employee coaching and mentoring
Languages
English
Hindi
Kannada
Telugu
Marathi
Tamil
Education Summary
B. Com, S V E S ARTS & COMMERCE College, Harugeri, Karnataka University Dharwad, 2011-01-01
P.U.C, Commerce, S V E S P.U College, Haruger, Pre-University Board, 2008-01-01
SSLC, Vidyalaya Comp. Jr College, Harugeri, Year Not Specified
Declaration Location
Belgaum
Personal Information
Date of Birth: 05/06/1990
Gender: Male
Nationality: Indian
Disclaimer
I declare that the information given above is true to the best of my knowledge.