DAVIS K KOSHY
Palakkad,Kerala
Summary
Motivated individual with keen interest in hospitality, possessing strong communication and organisational skills. Demonstrated ability in customer service and administrative tasks. Ready to contribute to seamless front office experience and enhance guest satisfaction.
Overview
1
1
year of professional experience
2023
2023
years of post-secondary education
1
1
Certification
Work history
B&F INTERN
W HOTEL DOHA
DOHA, QATAR
11.2024 - 12.2024
- Delivered exemplary service at Formula 1 Grand Prix Qatar 2024 for executives.
- Served diverse clientele at Lusail Tent, including event coordinators and international staff.
- Ensured high-quality service delivery at Toyota International Event.
- Assisted during Club World Cup Challenger Cup in exclusive sky boxes.
- Provided outstanding service for Qatar Sports Administration Department and Malaysian Prince.
- Acted as student coordinator, liaising between college and event staff.
- Led intern team under supervision of manager for Challengers Cup event.
- Ensured proper arrangements in all Sky Box sections.
- Delivered high-quality service to enhance guest experience.
- Monitored guest satisfaction and addressed concerns promptly.
- Managed guest payment coupons efficiently.
- Obtained commendation from event manager recognising leadership qualities.
Housekeeping Department Intern
Club Mahindra
Kollam, INDIA
02.2024 - 02.2024
- Maintained highest standards of cleanliness and orderliness, ensuring pristine environment.
- Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
- Managed over 35 customer calls daily to resolve issues efficiently.
- Adhered to established housekeeping policies and procedures for consistent quality control.
Education
BSc. - Hotel Management and Catering Science
Yuvakshtra Institute Of Managment Studies
Palakkad, KeralaSenior Secondary Education - COMMERCE
KendriyaVidyalaya No 1 Palakkad
Palakkad, Kerala 04.2021 - 03.2023
Secondary Education - CLASS 1- CLASS 10
KendriyaVidyalaya No 1 Palakkad
Palakkad, KeralaADDITIONAL COURSE - GRAPHIC DESIGNING
G TECH
Palakkad, KeralaSkills
- Customer relationship management
- Customer service excellence
- E-commerce operations
- Effective communication
- Multitasking abilities
- Leadership skills
- Microsoft Office proficiency
- Technical aptitude
- Software knowledge
- Diverse industry experience
- Media management
- Multimedia handling
Area of Interest
Front Office
Volunteer Services
President Christian Organization : fostering a sense of community and engagement.
School Captain: Demonstrated leadership and organizational skills President Christian Organization: fostering a sense of community and engagement. Cultural Events Participant: Actively participated in various cultural events
Affiliations
Traveling
Photography
Volunteer Services
Organizational works
Certification
Food and Beverage Service - Allison
References
Tomy, Antony, Principal, +91 94461 38941, Yuvakshtra Institute of Managment Studies, Ezhakkad, Mundur, India, I hear by declare that all the above affirmed information all are true to best of my knowledge
Languages
English
Advanced
Malayalam
Native
Hindi
Intermediate
Tamil
Intermediate
Timeline
B&F INTERN
W HOTEL DOHA
11.2024 - 12.2024
Housekeeping Department Intern
Club Mahindra
02.2024 - 02.2024
Senior Secondary Education - COMMERCE
KendriyaVidyalaya No 1 Palakkad
04.2021 - 03.2023
BSc. - Hotel Management and Catering Science
Yuvakshtra Institute Of Managment Studies
Secondary Education - CLASS 1- CLASS 10
KendriyaVidyalaya No 1 Palakkad
ADDITIONAL COURSE - GRAPHIC DESIGNING
G TECH
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