DAYANAND BHOLANATH THAKARE
Nashik
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Highly organized [Job Title] offers excellent interpersonal communication skills and attention to detail. Uses problem-solving skills and multi-tasking while demonstrating high level of accuracy. Knowledgeable in compliance and related regulations enabling superior results.
Overview
8
8
years of professional experience
Work History
Credit Card Sales Executive
SBI Credit Card
06.2024 - Current
- Opened new credit card accounts and obtained required information from customers
- Analyzed applicants' credit reports to determine eligibility
- Educated customers on responsible credit card usage, including budgeting tips and debt repayment strategies
- Identified opportunities for cross-selling additional financial products such as loans and insurance
Call Center Executive
Cogent Call Center
01.2023 - 05.2024
- Created a positive work environment fostering teamwork, motivation, and job satisfaction
- Evaluated technological resources for potential upgrades
- Led initiatives to improve customer satisfaction and loyalty
- Assisted in recruiting and selecting new call center staff
Proctor
DGSL
03.2021 - 12.2023
- Verified IDs of testers and enforced test rules regarding notes, technology, and accommodations
- Managed paper-based examinations, tracking times, and documenting student completion
- Secured examination materials to prevent unauthorized access
Clerk & Office Assistant
LIC Office
02.2017 - 11.2018
- Managed time effectively to meet deadlines
- Assembled and labeled packages accurately for shipment
- Maintained clean and organized workspaces adhering to safety protocols
Education
B.Sc. - Zoology
SPPU
06.2024
HSC - Science
LVH College
Panchavati, Nashik02.2019
SSC -
KBP High School
Mokhada, Palghar03.2017
Skills
- Card Activation
- Credit Counseling
- Authorization
- Professional Judgment
- Teamwork
- Time Management
- Problem-Solving Abilities
- Self-Motivation
Languages
English
Marathi
Hindi
Certification
MSCIT
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Credit Card Sales Executive
SBI Credit Card
06.2024 - Current
Call Center Executive
Cogent Call Center
01.2023 - 05.2024
Proctor
DGSL
03.2021 - 12.2023
Clerk & Office Assistant
LIC Office
02.2017 - 11.2018
B.Sc. - Zoology
SPPU
HSC - Science
LVH College
SSC -
KBP High School
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