Savvy expert experienced in troubleshooting UPI ,IMPS transaction with help of various application issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Astute Senior Engineer (L2) with proven ability to analyze, diagnose and resolve e-payment systems and banking applications. Experienced in providing comprehensive technical support to users and resolving complex technical issues. Possesses knowledge of standard operating systems and networking protocols.
Overview
1
1
year of professional experience
1
1
Language
Work History
Production/Application Support Engineer L2
ICICI Bank Pvt Ltd
09.2022 - Current
Work on UPI ,IMPS application with help of various application, also Production deployment, Production support, Testing, to work with Data Centre.
Senior Engineer (L2)
WIPRO Technologies Pvt Ltd
09.2022 - Current
Working on UPI ,IMPS Application
Monitoring all types UPI ,IMPS transaction with help of various application
Working in Linux & Windows Environment
Daily Communication With NPCI Teams
Working with DBA Application, Unix Team
Good Experience in IST switch
Knowledge of ISO 8583-ISO 2003 version
Space monitoring on servers
Monitoring ICICI Bank Mobile App in Production and UAT Level
Resolve queries through SQL ,Linux
Working on various ticketing tools.
Controlled project costs by approving expenditures
Adhered to timelines to meet quality assurance targets
Mentored and coached entry-level and junior engineers to improve talent and boost skill levels
Enforced rules and regulations to keep working environment safe
Trained and managed drafters, junior engineers and surveyors
Identified needed parts to keep equipment in top operating condition
Performed preventive maintenance and repairs on mechanical equipment
Coordinated engineering team for projects in commercial and industrial development
Delivered public presentations to provide plans and updates on projects
Defined engineering problems, collected data, established facts and drew conclusions to solve project issues
Conducted tests to determine success of product performance
Determined equipment failure root cause and implemented solutions
Monitored employee performance to keep projects on task
Assessed scope and requirements to assist with project design determinations
Promoted teamwork and demonstrated effective communication skills to improve collaboration among personnel
Developed and implemented proactive maintenance practices
Established and maintained productive working relationships with stakeholders
Determined project specifications by thoroughly studying performance standards, requirements and technical studies
Evaluated sites to determine soil adequacy for handling building foundation loads
Documented and developed engineering procedures and processes
Analyzed and interpreted customer requirements to develop engineering solutions
Implemented new strategies to reduce costs and improve efficiency of engineering team
Designed and implemented quality control processes to facilitate customer satisfaction
Monitored and evaluated engineering performance to recommend improvements
Conducted technical evaluations of engineering designs and test results
Performed complex calculations to analyze and optimize engineering processes
Verified construction documentation to meet client requirements and vision
Analyzed and interpreted data to identify trends and recommend improvements
Trained and mentored junior engineers, providing guidance and direction
Created detailed reports on engineering activities and findings
Collaborated with other departments to facilitate successful project completion
Developed high-quality engineering designs and plans to meet industry standards
Developed and maintained relationships with suppliers to facilitate quality and timely delivery of materials
Assisted in developing cost-effective solutions to engineering problems
Implemented automated systems to improve accuracy and efficiency of engineering processes
Developed comprehensive engineering documents for all projects
Led engineering teams to successfully complete projects on time and within budget
Conducted research to identify and evaluate new technologies and concepts
Developed and implemented procedures to verify compliance with engineering standards
Education
Master in Computer Application - Information Technology
MIT College of Engineering
Pune
04.2001 -
Bachelor of Computer Applications - Information Technology
Yashwant College of IT
Parbhani
04.2001 -
Skills
Operating System: Windows 7,Windows 10, Windows 12
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Personal Potential And Objective
Over 9.6 years of total experience in e-payment systems and banking applications. Good experience in IST& Base24 Switch. Hardworking, adaptable and self-motivated offering potential for professional growth and achievement through determination and dedication to reach corporate heights. Quick Learner, Creative mind, Hard-Working, Self-motivated. To pursue a career in a dynamic team-based environment that fosters creative thinking, responsibility and provides a challenging work atmosphere where I can utilize artistic talents and academic knowledge and further strengthen my skills.
Interests And Hobbies
Playing Cricket
Personal Qualifications
M.C.A, Savitribai Phule Pune University, 56%, BCA, Swami Ramanand Teerth Marathwada University Nanded, 60.10%, Windows 7, Windows 10, Windows 12, UNIX / Linux IST switch, SQL