Adaptable student with knowledge of account development, sales,operations and client relations.
Having knowledge in channel sales(Not a pro), Modern trade and Ecommerce.
Honest ,ready to take ownership as an emotional person to feel for the organization.
Aiming to leverage my abilities to successfully fill the vacancy on your team.
I can be relied upon to help your team achieve its goals.
Overview
9
9
years of professional experience
Work History
Ecommerce Manager
R R KABEL
11.2022 - Current
Establish RR KABEL's consumer Product Division and strengthen the presence in Seasonal category after RR took over Luminous Home electrical business(luminous Fan,Lighting)
Develop various ops strategies in implementing overall ops excellence
Onboarding aggregators and sellers to expand the business with new product and category launches
Implementing Own Market place to reduce dependency with the Amazon/flipkart Inventory/alpha Model
Work as a Single Point of Contact from RR with AZ ,FK and Aggregators
Daily analyzing probable sell in and sell outs of the platforms
Demand planning and forecasting
Regional level stock plans
Various Marketing plans like targeted coupons,special deal prices
Category Gross Margin Analysis
Functioning with different teams such as
Accounts & Finance, Supply Chain etc
Prepared budgets and approved budget expenditures
Maintained inventory tracking systems to monitor stock levels and order fulfillment accuracy.
Category Manager
Syska Led Lights Pvt Ltd
01.2021 - 11.2022
Onboarding Sellers with exceptional terms of trades
Sales Budgeting and Planning.Reduced unhealthy inventory with pricing strategy, promotion, and marketing
Improved the vendor fill rates by a healthy vendor relationship.Introduction of Categories and new launches of the Brand in Flipkart ,Amazon and other Marketplaces (Alpha,Clicktech,E trade,KKOC Aligned sellers of Amz and FK)Considered business demands and customer preferences when developing pricing structures and marketing plans.
Responsible for Overall Sales Driven in my category (Lighting,Extension cords,Wires)Forecasting of Product in each category as per Sales Plan
Co-ordination with Commercial , Supply Chain & Warehouse to ensure smooth transaction
Category Manager
Ficosa Retail Services Pvt Ltd
01.2020 - 09.2021
Brands and Categories-Kitchen and Home, Managed working relationships with corporate team, vendors, and divisions
Assessing the assortment across various brands and shortlisting requirements basis current market trends
Oversaw launch of new SKUs, pricing strategies, and product solutions
Work on the road map for new product launches Ensure timely replenishment by considering the forward cover
Negotiating agreements with suppliers to manage inventory, quality and cost/margins
Collaborating with brands to determine competitive pricing for each product category
Scaling-up newly launched products with the help of channel promotions Cross
Functioning with different teams, vizAccounts & Finance, Supply Chain etcEcommerce -Marketplace :Oversee day to day marketplace operations for various marketplace, vizAmazon, Flipkart etc
Catalog and content management for various marketplace channels Devise strategies to push slow-moving products
Collaborating with marketplaces to determine competitive pricing and promotional activities for each product category
Partner with Marketing Team to initiate Onsite campaigns and promotions Analyzed data to determine industry and consumer trends
Reviewing supply levels and aging inventory to forecast purchasing needs Monitor website reporting statistics; reviews weekly/monthly reporting and analytics
Analyzing relevant data to determine go forward strategies
Work closely with marketplace partners to build clear strategies around improving sales performance, awareness, and ultimate consumer experience.
Senior Category Executive
Praxis Home Retail Limited, Future Group
01.2018 - 09.2020
Measured effectiveness of customer success by defining operational metrics, tracking systems and reporting to management
Developed and implemented comprehensive sales and assortment plan to achieve designated group sales objectives consistent with overall company short and long-term objectives
Managing product portfolio of Home Improvement Category consisting of Bath Luxury SKUs(Imported),Godrej Safes, other local Brand products (Product Gap Analysis, NPI Liquidation)
Demand and Stocks planning (Replenishment model), Product Pricing (for locally sourced and imported products)
Built strong relationships with Store team through positive attitude and attentive response
Worked on parameters: Vendor management ,Product selection, Product mix, Product pricing, Product display Planning, Inventory control, Merchandising.
Department Manager
Praxis Home Retail LimitedDec, HomeTown –Future Group
01.2017 - 12.2018
Championed customer service standards to consistently meet targets
Coordinated smooth department receiving, inventory storage, and product management
Handled personnel issues in-person through effective motivational and disciplinary strategies
Resolved escalated issues with positive approach, persuasive communication skills, and effective conflict management strategies
Stocked, rotated, and marked product to maintain displays and promote sales
Supervised day-to-day employee activities and Cross department functions, including setting assignments and coordinating schedules
Taught employees to provide prompt and courteous service and how to handle many situations
Engaged customers in friendly conversation and effectively implemented suggestive selling techniques
Implemented and improved merchandising strategies to achieve department as well as store sales goals
Implemented mentoring programs to bring new staff up to speed quickly
Managed corporate Clients and cross selling, BTL activities
Territory Sales Manager
Asian Paints Ltd
01.2017 - 12.2017
Mapping & Appointment of Distributors Network
Expansion by appointing Retailers within the Distributors network
Achieving Sales Target as per Sales Budget Planning & execution Plumber meet activities of Retailers Generating business for the Retailer
POP and merchandising,
Collections
Ensuring best possible customer service in my designated territory.
Relationship Executive
Praxis Home Retail Limited, HomeTown –Future Group
01.2015 - 05.2017
Met regularly with customers to enhance relationships and look for new business opportunities
Employed consultative selling skills and call reporting plans to improve clients' experiences
Used CRM system to track client activity, produce reports, and manage pipeline
Interacted professionally with customers, informing individuals of sales promotions and driving product interest
Engaged customers and built connections to drive long-term sales
Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale
Worked as a Front end Sales team member, analyzing customer needs and provide products solution as per customers need and achieving sales targets (ABP)
Education
Siksha Satra
Bharati, Santiniketan, Bolpur, West Bengal
Pre-Degree - Humanities(Eco-Geo-Math
Santiniketan
BBA - Management
Raj College
Master of Business Administration - Marketing
Eastern Institute For Integrated Learning
2015
Skills
Buying,Procurement,Sales
Ownership
SAP/ERP
Relationship Management
Manage contracts, Negotiate prices
Task prioritization ,Coordination
Action Planning
Operations
Inventory,Sales Tracking
Quick learner
Budgeting and Expenditures
Hobbies
Singing
Travelling
Languages
Bengali
English
Hindi
Timeline
Ecommerce Manager
R R KABEL
11.2022 - Current
Category Manager
Syska Led Lights Pvt Ltd
01.2021 - 11.2022
Category Manager
Ficosa Retail Services Pvt Ltd
01.2020 - 09.2021
Senior Category Executive
Praxis Home Retail Limited, Future Group
01.2018 - 09.2020
Department Manager
Praxis Home Retail LimitedDec, HomeTown –Future Group
01.2017 - 12.2018
Territory Sales Manager
Asian Paints Ltd
01.2017 - 12.2017
Relationship Executive
Praxis Home Retail Limited, HomeTown –Future Group