Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Debanand Singdeo

Bangalore

Summary

Professional with a multi-disciplinary background and passionate about sustainable energy technologies. More than 7 years of experience in working with cross-functional teams to drive customer success and improving product capability and offerings.

Overview

9
9
years of professional experience
7
7
years of post-secondary education

Work History

Senior Customer Success Engineer

MathWorks
07.2019 - Current
  • Contributed to more than 50 successful customers engagements using MATLAB & Simulink family of products in Academia and Industries.
  • Led initiatives in India (Electrification - Electric Vehicles, Renewable Energy) and shared learnings with regional and global teams in knowledge forums.
  • Strategized and supported activities to showcase product capabilities and workflows at networking events (MATLAB Expo, Automotive Conference, IEEE).
  • Collaborated with Sales Team and Partner Teams in West and South Indian region for sales support, implementation of roadmap, identification of customer trends, creating customer vision and meeting business targets for each quarter.
  • Supported Training Team in content creation on Electric Vehicles and Batteries
  • Worked with Marketing Team to support 2 Industry-Academia Engagements and 1 Technical user story.
  • Worked closely with development teams to relay customer feedback, contributing to continuous improvement initiatives.

Postdoctoral Researcher

Aalborg University
06.2015 - 12.2017
  • Researcher at 3M - Academia-industrial international collaboration (10 partners) on improving Fuel Cell products with focus on increasing lifetime.
  • Collaborated with research labs (Technical University of Denmark), start-ups (Serenergy A/S) and industries (Danish Power Systems) to find out potential challenges and accordingly set research goals.
  • Created reports showcasing scientific advancements and presented in meetings.

Education

Master's Degree, Energy -

Indian Institute of Technology, Bombay
Mumbai
07.2008 - 06.2010

Ph.D scholar -

Indian Institute of Technology, Bombay
Mumbai
08.2010 - 05.2015

Skills

Soft skills: Customer interaction, Commercial acumen, Cross-team collaboration, Design Thinking

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Awards

  • DST INSPIRE award from Govt. of India in 2018
  • Visting Researcher grant from Forschungszentrum Juelich, Germany in 2010

Timeline

Senior Customer Success Engineer

MathWorks
07.2019 - Current

Postdoctoral Researcher

Aalborg University
06.2015 - 12.2017

Ph.D scholar -

Indian Institute of Technology, Bombay
08.2010 - 05.2015

Master's Degree, Energy -

Indian Institute of Technology, Bombay
07.2008 - 06.2010

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