DEBAPRASAD PARIDA
SENIOR EXECUTIVE
BHUBANESWAR
Summary
Skilled Executive 6 years of business development and strategic planning expertise. Adept at implementing improvements to optimize efficiency in business operations. Highly skilled in process optimization,business development,account management,process improvement etc.
Results-drive executive with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Senior Executive
BUSYBEES LOGISTIC SOLUTIONS PVT. LTD.
BHUBANESWAR
2022.08 - Current
- Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
- Directed market expansions to propel business forward, meet changing customer needs.
- Fostered new business through participation in trade shows and initiating communications with prospective clients via phone and email .
- Increased sales through aggressive sales program overhaul, market campaigns and new product launches.
- Increased company growth through collaboration with sales and marketing departments.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Identified opportunities to improve business process flows and productivity.
BDM
SAFEXPRESS PVT LTD
GURGAON
2018.08 - 2022.08
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Knowledge of CRM’s such as propel, proton & Sales force.
- Single Point of Contact for all Customer Queries and Escalations.
- Resolve customer’s complaint and queries within TAT.
- Main customer which is handled Acer India,Jaquar, Minda, Rhenus India, Ve commercial etc.
- Worked with PICKUP TEAM & also working with SafeExperience centre (BINOLA).
Technical Support Representative
IENERGIZER
NOIDA
2013.04 - 2018.07
- Managed high levels of call flow and responded to [Type] technical support needs.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Translated complex technical issues into digestible language for non-technical users.
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Support Customers across Telecommunication, handling calls & resolving the queries.
- Understand customer needs and to offer the most appropriate product or service to address their needs.
- Focus on 100% customer satisfaction.
- Resolve customer queries within the assigned TAT (Turn Around Time).
- Remote customers mobile in system resolve GPRS, Internet and technical issues.
Education
Bachelor of Arts - Economics
KENDRAPARA AUTONOMOUS COLLEGE
KENDRAPARA 2007.04 - 2010.06
Timeline
Senior Executive
BUSYBEES LOGISTIC SOLUTIONS PVT. LTD.
2022.08 - Current
BDM
SAFEXPRESS PVT LTD
2018.08 - 2022.08
Technical Support Representative
IENERGIZER
2013.04 - 2018.07
Bachelor of Arts - Economics
KENDRAPARA AUTONOMOUS COLLEGE
2007.04 - 2010.06
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