Eager to contribute to a dynamic organization that fosters innovation, excitement, and challenges in a fast-paced environment while achieving collective objectives with expertise and dedication
Overview
14
14
years of professional experience
Work History
REGIONAL MANAGER
Utkarsh Small Finance Bank
05.2024 - 06.2025
Taking care of 18-20 branches. Manage a team of collections staff with the products of LAP, HL, Two Wheeler, and Auto Loan. Branch profitability, ensuring operational efficiency, and driving performance. This includes managing teams, meeting sales targets, implementing strategies, and maintaining quality standards. They also play a crucial role in communication, training, and fostering a positive work environment.
BRANCH OPERATION MANAGER (GRADE-MANAGER)
Fincare Small Finance Bank (AU Small Finance Bank)
08.2023 - 05.2024
Working as a Branch Operations Manager at Fincare Small Finance Bank since August 2023. Manage a team of collections staff with products of LAP, HL Two Wheeler, and Auto Loan. Performing daily day-to-day branch operations, such as EOD and BOD.. Handling cash. Deposit, withdrawal, and remittance. Clearing, Fund Transfer, NEFT, and RTGS. Maintaining the vault register and tallying it with the GL report. Maintain a regular register of branches. Doing disbursement like JLG, LAP, home loan, TW, MEL, and EHL. Account opening operations like Current Account, Savings Account, RD, and FD. Handling customer service desk, day-to-day branch operations, and audit compliance.
BOM (ASSITANT MANAGER)
Jana Small Finance Bank
09.2021 - 08.2023
Working as a Branch Operations Manager at Jana Small Finance Bank since September 2021. Performing daily day-to-day branch operations, like EOD and BOD. Handling cash. Deposit, withdrawal, and remittance. Clearing, Fund Transfer, NEFT, and RTGS. Maintaining the vault register and tallying it with the GL report. Maintain a regular register of branches. Doing disbursement like JLG, LAP, home loan, TW, MEL, and EHL. Account opening operations like Current Account, Savings Account, RD, and FD. Handling customer service desk, day-to-day branch operations, and audit compliance.
SENIOR OPERATION OFFICER
IDFC First Bank
09.2019 - 09.2020
Doing Disbursement like Home Loan, Personal Loan, Two wheeler Loan, Loan against Property, Car Loan, commercial vehicle, consumer durable Customer service Desk and day to Day Branch operation and Audit Compliance.
TRANSACTION OFFICER
Fullerton India Credit Company
04.2018 - 09.2019
Working as a Transaction officer in Fullerton India Credit company Ltd since last one year. performing daily cash transactions deposited by customers and the collection staff of branch. Maintaining vault register and tally with GL Report. Apart from this doing Disbursement like, Home Loan, Two Wheeler loan Personal Loan, SG Loan, CD Loans and Merchandise Loan. Checking Documents and back ground of customer, verifying the potential of customer, analysis of Cash flow of the customer. Branch Operation, Handling cash, Remittance, Branch Audit & Compliance.
JUNIOR PROCESSING OFFICER
HDB Financial
03.2013 - 04.2018
HDB Financial Services (Mar 2013 to Apr 2018) Gold loan operation and Retail Asset Credit Operation Officer Grade
SALES OFFICER
HDFC Bank
01.2011 - 08.2011
Managing customer service team and Direct Sales of the Branch selling Banks product Like CA, SA, RD, FD, Mutual Fund, Life insurance Providing timely MIS as required relating to the various aspects of the Business
Education
MBA - Finance & HR
Eklavya Institute Of Science and Technology
07.2014
Master Degree -
Utkal University Of Culture
09.2009
Dhenkanal Autonomous College
07.2007
Intermediate -
Dhenkanal Junior College
05.2004
Skills
Collection
Sales
Business Operation
Management
Languages
English, Hindi, ODIA
Timeline
REGIONAL MANAGER
Utkarsh Small Finance Bank
05.2024 - 06.2025
BRANCH OPERATION MANAGER (GRADE-MANAGER)
Fincare Small Finance Bank (AU Small Finance Bank)
Deputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank LtdDeputy Manager (Team Leader) at Utkarsh Small Finance Bank Ltd, Small Finance Bank Ltd
Assistant Vice President (AVP) Compliance, KYC - AML & Legal at Utkarsh Small Finance Bank LimitedAssistant Vice President (AVP) Compliance, KYC - AML & Legal at Utkarsh Small Finance Bank Limited