ASWARYA THAPA
Dehradun
Summary
To pursue a challenging job with an organization of repute that utilizes my knowledge and expertise to the optimum level towards achieving the goals of the property with parallel opportunities for professional and personal development.
Overview
2
2
years of professional experience
Work History
Reservation Supervisor
The Leela Palace
Udaipur
09.2023 - Current
- Managing room reservations
- Managing Inventory
- Managing records and documentation for all reservations.
- Generating the Pick up report for the month and for future 3 months
- Making Packages rate codes and applying the special rates for group block. Managing of the online portals.
- Supervision over Centralize Travel Agent Commission- Managing over Commission for Travel Agent.
Team Member
Six Senses Vana
Dehradun
01.2023 - 08.2023
- Handling room reservations Inventory Balance on every day basis.
- Maintains accurate records and documentation for all reservations.
- Centralize Travel Agent Commission- Demonstrate positive leadership characteristics, which inspire Team Members to exceed standards Demonstrate a high level of customer service at all times.
- Understand thoroughly all hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.
- Act in accordance with policies and procedures when working with Back of the house equipment and property management systems.
- Follow and adhere to company brand standards Ensure revenue is maximized by up-selling guest rooms and recommending hotel facilities
Team Assistant
Vana
Dehradun
05.2022 - 12.2022
- Guest interaction and briefing them regarding various offerings and treatments.
- Plotting sessions and doctor’s consultation on Intellispa.Plotting sessions and doctor’s consultation on Intellispa.
- Post departure connect with the guests via email.
- Invoicing/Departure billing.
- Fulfilling the guest queries regarding sessions allocation, swapping and time arrangements.
Education
Bachelor's in Science -
Shri Guru Ram Rai (P.G.) College
01.2021
Senior Secondary - Science
Doon Valley Public School
01.2017
High School -
Doon Valley Public School
01.2015
Skills
- Opera PMS
- Synxis
- MS Excel
- MS WORD
- Ideas On boarding
- Sales Force
Accomplishments
- Best Girl of School session 2014-15
- Academic Excellence of the year session 2016-17
- NCC "C" Certificate holder with A grade
- Best Army Girl Cadet of Uttarakhand session 2020
- Visited Prime Minister House in 2020
- Awarded by Directorate General Memento by Lt. General Rajeev Chopra
- Only Girl Cadet from Uttarakhand to represent the state at National Camp of NCC Mountaineering Expedition in 2019
- Participated in Republic Day Parade in 2020
Personal Information
- Father's Name: Mr Raju Thapa
- Mother's Name: Mrs Parvati Thapa
- Date of Birth: 06/30/99
- Nationality: Indian
- Marital Status: Unmarried
Hobbies and Interests
- Rhyming
- Singing
- Listening to music
- Reading
- Creating content filled videos
- Photography
Languages
English
First Language
Hindi
Proficient (C2)
C2
Nepali
Proficient (C2)
C2
Timeline
Reservation Supervisor
The Leela Palace
09.2023 - Current
Team Member
Six Senses Vana
01.2023 - 08.2023
Team Assistant
Vana
05.2022 - 12.2022
Bachelor's in Science -
Shri Guru Ram Rai (P.G.) College
Senior Secondary - Science
Doon Valley Public School
High School -
Doon Valley Public School
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