Summary
Overview
Work History
Education
Skills
Certification
Listening music
Additional Information
Languages
Interests
Timeline
Generic

Debasish Das

Summary

Dynamic Senior Manager with a proven track record at Zurich Kotak General Insurance, excelling in team leadership and performance enhancement. Skilled in relationship building and operational standards development, I fostered a motivated workforce, driving productivity and employee retention. Adept at cross-functional collaboration, I effectively negotiated solutions to complex challenges.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Manager

Zurich Kotak General Insurance Co.(India) Ltd.
10.2018 - Current
  • Evaluated the daily work of team members & help them to achieve the daily target
  • Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
  • Implemented and developed operational standards, policies and procedures.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Provided strong leadership to enhance team productivity and morale.
  • Held monthly meetings to create business plans and workshops to drive successful business.

Service Engineer

Bajaj Allianz General Insurance
02.2015 - 10.2018
  • Worked cross-functionally within organization and external partners, integrators and vendors.
  • Provided customer feedback to team to facilitate project road map and relationship planning.
  • Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
  • Documented information gathered in field and uploaded data to company database for efficient processing using
  • Handled calls from customers and other stakeholders about processes.
  • Negotiated settlement agreements to resolve disputes.

Production Supervisor

Bharat Gears
06.2014 - 12.2014
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Established clear priorities and production quality standards.
  • Accomplished targets and met demand by assessing equipment performance, reviewing materials supplies, and organizing manpower.

Body Shop Advisor

One Auto Pvt Ltd
08.2013 - 04.2014
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
  • Replaced and repaired vehicle parts according to work order instructions.
  • Maintaining shop inventory according to set standards and rectified discrepancies.

Education

Diploma In Automobile Engineering - Diploma In Automobile Engineering

Elitte Institute of Engineering & Management
Kolkata, India
05-2013

No Degree - Higher Secendary

MAdhyamgram APC Vidyayatan
Kolkata, India
04-2010

No Degree - SSC

Madhyamgram High School
Kolkata, India
04-2008

Skills

  • Relationship building
  • Influencing and negotiating
  • Cross-functional team management
  • Staff development
  • Team leadership
  • Time management
  • Employee onboarding
  • Negotiation
  • Emergency response
  • Customer service
  • Brand management

Certification

Auto Cad , Cam certified

Listening music

Bengali & Hindi music

Additional Information

Awarded best service engineer from Bajaj Allianz General Insurance on 2016.

Received best Team Leader position from Zurich Kotak on 2024

Languages

English
Intermediate (B1)
Hindi
Elementary (A2)
Bengali
Bilingual or Proficient (C2)

Interests

Travelling new destination, quizzing, Watching football and cricket

Timeline

Senior Manager

Zurich Kotak General Insurance Co.(India) Ltd.
10.2018 - Current

Service Engineer

Bajaj Allianz General Insurance
02.2015 - 10.2018

Production Supervisor

Bharat Gears
06.2014 - 12.2014

Body Shop Advisor

One Auto Pvt Ltd
08.2013 - 04.2014

Diploma In Automobile Engineering - Diploma In Automobile Engineering

Elitte Institute of Engineering & Management

No Degree - Higher Secendary

MAdhyamgram APC Vidyayatan

No Degree - SSC

Madhyamgram High School

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Debasish Das