Dynamic Senior Process Executive with 12 years of diverse experience in customer service and process management, driving impactful solutions, and enhancing client satisfaction. Expertise in communication, adaptability, and data analysis empowers the ability to prioritize market-driven strategies that facilitate informed decision-making. A proven track record of excellence in performance underscores a commitment to quality and operational efficiency. Adept at collaborating with cross-functional teams to achieve business objectives, ensuring a competitive advantage in the marketplace. Eager to leverage extensive experience from a Senior Project Associate role to further organizational goals.
Continued same job role with same type of job: Setting market-driven priorities for running advertisements and processing them across several categories to assist clients in making well-informed product introduction decisions based on customer variations to create a competitive market across multiple organizations.
Setting market-driven priorities for running advertisements and processing them across several categories to assist clients in making well-informed product introduction decisions based on customer variations, to create a competitive market across multiple organizations.
Finding advertisements from the programs that are now running, ranking them based on the client's concerns, supports the marketing intelligence work of our client MEDIARADAR, formerly known as VIVVIX, which examines routine data pertinent to an organization's marketing initiatives. After being gathered, this information can be examined and utilized to make well-informed choices about the actions of rivals, goods, consumer patterns, and market prospects.
Comprehending the customer's question, staying informed about the product to offer, and submitting complaints and service requests in accordance with the needs of the customer. Delivering a solution within the service level agreement, with integrity and civility, or referring and elevating to a concerned department if necessary and keeping clients with the most up-to-date retention tools in accordance with business policies.
Riding a cruiser bike, playing the tabla, and listening to music and songs.
Certification of Appreciation from West Bengal Voluntary Blood Donors Forum