ASHOK PASUPULETI

• Spearheading high level of financial services to bank customers along with maintaining HNW Portfolio size of 40 Cr.
• Ensuring adherence to AML guidelines and KYC norms & ensuring high standards of customer service.
• Playing a vital role in acquiring new to bank customers and generated revenue through sale of assets, time deposits and TPP Products.
• Managed customer centric banking operations & ensured customer satisfaction by achieving delivery & service quality norms.
• Generating daily sales report and identifying & developing quality leads.
• Coordinating with customers on daily basis for better service and cross-sales.
• Rendering financial counseling, assisting the client with lending services, and building relationships with existing customers.
• Coaching team members to develop sales opportunities and referring customers to designated business partners.
• Working closely with management to strategize sales techniques to increase branch production and customer service.
• Proficient in handling quality stakeholder management, organizing process strategies and building relationships with various groups.
• Built and strengthened industry partnerships to improve product placements, amplify coverage and maximize effectiveness of marketing strategies.
• Developed and promoted corporate brand, images and identity to media and public.
• Cultivated strong corporate image and identity with clear branding.
• Oversaw team of communications and media relations professionals with focus on achieving PR results.
• Prepared RFP and RFQ responses for new business pitches and presentations.

• Credit & Collection Key Result Areas:.
• Managed credit & collection portfolio for the entire branch covering East & West Godavari Districts with a billing value average per month INR 12.5 Million.
• Led a team of 40 members for monitoring collections.
• Supervised assigned accounts to identify outstanding debts, devised action to recover outstanding payments.
• Developed relationships with debtors to avoid future issues and updated account status and database regularly.
• Conducted research, gathered information from multiple sources and presented results.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.
• Managed on-site evaluations, internal audits and customer surveys.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Prepared a variety of different written communications, reports and documents to ensure smooth operations.
• Successfully maintain clean, valid driver's license and access to reliable transportation.

Coordinated with dealers/channel partners to generate new business in markets like Visakhapatnam & Vijayawada
• Managed more than INR2 crores stock (92% gross collection) in Visakhapatnam region
• Steered efforts in maintaining existing dealer relations, meeting new dealers and opening dealer code and recruiting DSAs
• Played a key role in maintaining 20 car units per month in Vizag for the financial year 2015-16

Identified requirements for new products & services and potentially lead the market, resulting in 100% increase in business
• Developed buyers in Gajuwaka & Visakhapatnam regions by maintaining rapport with existing customers
• Won Sales Expert Contest conducted by Maruti Suzuki India Ltd. in 2012