Debeshi Sadhukhan
Project Manager
Bengaluru
Summary
Experienced Project Manager with 6.5 years in SaaS implementation, cloud migration, and professional services. Skilled in managing end-to-end transitions, customer engagement, and global stakeholder collaboration, coupled with genuine desire to learn and grow within dynamic environment. Brings willingness to quickly absorb industry-specific knowledge. Strong expertise in Agile, Waterfall methodologies and proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates team for maximum performance.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Associate Delivery Manager
o9 Solutions
06.2024 - Current
- Led project planning activities for projects and roles, ensuring that project scope, timelines, deliverables, and resources were clearly defined and agreed upon
- Oversaw delivery portfolio encompassing a total of 5 project deliveries with 3 successful go lives
- Drove adoption of Agile methodologies, enhancing team flexibility and project adaptability
- Led meetings such as daily stand-ups, sprint reviews, retrospectives, and stakeholder reviews to ensure alignment with project goals, timelines, and operational transition objectives
- Established performance metrics to track progress towards goals, allowing for adjustments as needed to ensure success.
- Managed change requests and defined scope of work for project enhancements, ensuring stakeholder alignment and controlled execution within budget and timelines
- Managed knowledge transfer and skills transition, facilitating seamless handover of domain expertise and processes to new teams, ensuring business continuity and operational effectiveness
- Provided regular updates to stakeholders in weekly meetings and steer cos on progress, risks, and changes, ensuring transparency and fostering collaboration through smooth process transitions
- Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency
- Performed resource estimation and capacity planning for both internal teams and partner resources, ensuring optimal staffing for SaaS transitions and cloud migrations.
- Developed resource estimation models to balance internal and partner resource allocation, enhancing efficiency and optimizing project execution
- Achieved significant reduction in project costs by optimizing resource allocation and workflows
Delivery Manager
Deloitte
06.2022 - 05.2024
- Spearheaded project delivery, ensuring high-quality outcomes within scope, budget, and schedule
- Led cross-functional design discussions to analyze requirements and drive solutions, ensuring that process documentation are aligned with both the technical and operational needs of global teams
- Led continuous improvement initiatives, resulting in enhanced team productivity, project outcomes, and effective transitions of processes to new locations or service providers
- Implemented strategic resource allocation models, optimizing team efficiency and reducing project costs, while planning and executing resource transitions across different regions (e.g., APAC, EMEA, US)
- Established strong client relationships, ensuring customer satisfaction and repeat business, while managing the handover of client-facing processes to new teams
- Conducted risk assessments, developing mitigation strategies, and ensuring project progress, particularly during transitions, ensuring potential risks of process migration are identified and mitigated
- Facilitated knowledge transfer sessions and post-implementation support, ensuring that teams are well-equipped to manage the transferred processes effectively
- Introduced a mentorship program for junior team members, leading to a 35% increase in employee retention and overall team performance, ensuring smooth skills transition and knowledge transfer for new teams
- Oversaw daily operations of the delivery team, ensuring timely completion of tasks and adherence to company policies.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
- Coordinated efforts across multiple teams during peak periods or special events to optimize staffing levels while meeting customer demand.
- Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
Delivery Lead
Deloitte
11.2020 - 06.2022
- Leading design workshops, sprints, demos, and mapping of supply chain business processes
- Interacting with clients to understand business requirements and provide impactful solutions
- Developing functional requirements and specifications to enhance core applications
- Managing offshore team members to deliver critical client requirements
- Deploying solutions, managing integration testing, and user acceptance testing
Programmer Analyst
Cognizant Technology Solutions
11.2015 - 05.2018
- Involved in requirement analysis and design, application development, data setup, testing and application support in an Agile Environment
- Coordinating with the team members and on-site team for a successful rollout of an application
- Worked during SIT/UAT and Hypercare/go live phase
- Notifying the client of probable error scenarios and providing solutions for that
- Grooming entry level trainees in the team to make them project ready
Education
Master of Business Administration - Operations Management
Symbiosis Institute of Business Management
06.2018 - 03.2020
Bachelor of Technology - Computer Science Engineering
West Bengal University of Technology
08.2011 - 06.2015
Skills
Delivery management
Stakeholder management
Agile Project Management
Continuous improvement projects
Cost estimation
Project scheduling
Report preparation
Cross-functional coordination
Defect management
Release management
Effective communication
Timeline
Associate Delivery Manager
o9 Solutions
06.2024 - Current
Delivery Manager
Deloitte
06.2022 - 05.2024
Delivery Lead
Deloitte
11.2020 - 06.2022
Master of Business Administration - Operations Management
Symbiosis Institute of Business Management
06.2018 - 03.2020
Programmer Analyst
Cognizant Technology Solutions
11.2015 - 05.2018
Bachelor of Technology - Computer Science Engineering
West Bengal University of Technology
08.2011 - 06.2015
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