20/1, Kali Bari Lane, Charu Jyoti Apartment, FL-7, Jadavpur, Kolkata,West Bengal
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
20
20
years of post-secondary education
3
3
Languages
Work History
Regional Business Manager
Nicholas Healthcare Limited
Kolkata
06.2022 - Current
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Managed supply and equipment inventory for business according to forecasts and needs.
Designed modern employee recognition program which boosted productivity and improved morale.
Developed initial sales roadmaps and market strategies to promote successful product launches.
Recorded sales progress in Salesforce database.
Reached out to clients with promotional information and latest product releases.
Called and followed up with clients until final sales closed.
Coached, mentored and built high-performance sales team.
Identified key product drivers for presentations to enhance sales.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Managed revenue models, process flows, operations support and customer engagement strategies.
Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
Communicated product quality and market comparisons by creating sales presentations.
Managed accounts to retain existing relationships and grow share of business.
Built relationships with customers and community to establish long-term business growth.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Senior Zonal Business Manager
Indiabulls Pharmaceuticals
Kolkata
05.2019 - 06.2022
Analyzed and improved performance across zone using sales metrics and performance reports.
Considered and approved policies to support company initiatives and overall performance.
Developed reports of zone performance and presented data to upper management.
Increased profit margin Number% through inventory control, cost control and increased route productivity.
Supported regional managers, adjusting sales goals and processes for each region based on zone metrics and company objectives.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Regional Manager
Alkem Labs
Orissa
10.2018 - 05.2019
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Developed sales strategy based on research of consumer buying trends and market conditions.
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Evaluated costs against expected market price points and set structures to achieve profit targets.
Finalized sales contracts with high-value customers.
Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
Developed and maintained positive relationships with clients in assigned sales territories.
Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Regional Manager
Bharat Biotech International Ltd
Kolkata
04.2016 - 10.2018
Leveraged profit opportunities by recruiting top talent and managing brand image to exceed plan performance.
Developed sales strategy based on research of consumer buying trends and market conditions.
Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Boosted brand growth by devising strategic network and marketing tactics.
Forecasted sales and established processes to achieve sales objectives and related metrics.
Prevented illness by education public on healthy practices to stop disease.
Provided extensive materials and answered questions from public during Type disease outbreak, while advising on protective measures.
Spearheaded program to promote healthy development of children with focus on nutrition.
Assessed and responded to individual and community health education needs.
Documented and investigated complaints and potentially fraudulent claims.
Reviewed patient records for unusual issues, cluster infections and known pathogens so that outbreaks could be remedied quickly.
Designed educational materials used to inform policymakers and community stakeholders.
Safely administered flu and pneumonia vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Educated community members about environmentally-related health issues.
Coordinated work groups and outreach activities.
Sales Manager
Cipla Ltd
Kolkata
06.2004 - 04.2016
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Met with clients, delivering presentations, and educating on product and service features and offerings.
Built relationships with customers and community to establish long-term business growth.
Organized promotional events and interacted with community to increase sales volume.
Prepared sales presentations for clients showing success and credibility of products.
Facilitated business by implementing practical networking techniques.
Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Managed accounts to retain existing relationships and grow share of business.
Education
45 - Bachelor of Commerce
South City College
Kolkata
06.1999 - 06.2003
Secondary Education
Cathedral Mission High School
Kolkata
06.1983 - 06.1997
47 - Commerce
South City College
Kolkata
05.1997 - 06.1999
Skills
Sales and marketing
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Accomplishments
Resolved product issue through consumer testing.
Achieved Result through effectively helping with Task.
Documented and resolved Issue which led to Results.
Timeline
Regional Business Manager
Nicholas Healthcare Limited
06.2022 - Current
Senior Zonal Business Manager
Indiabulls Pharmaceuticals
05.2019 - 06.2022
Regional Manager
Alkem Labs
10.2018 - 05.2019
Regional Manager
Bharat Biotech International Ltd
04.2016 - 10.2018
Sales Manager
Cipla Ltd
06.2004 - 04.2016
45 - Bachelor of Commerce
South City College
06.1999 - 06.2003
47 - Commerce
South City College
05.1997 - 06.1999
Secondary Education
Cathedral Mission High School
06.1983 - 06.1997
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