Debojyoti Roy
Kolkata
Summary
Results-driven professional with a solid background in the utility sector. Known for strong attention to detail and expertise in billing processes, contributing to improved accuracy in invoicing and customer accounts. Ready to support and optimize customer billing operations.
Overview
10
10
years of professional experience
Work History
Senior Process Executive
Tata Consultancy Services LTD .
Kolkata
01.2019 - 07.2025
- Strong knowledge of the entire industry flow for utility customers, which involves the Meter-to-Cash (M2C) cycle, including meter reading, billing, invoicing, and payments.
- Billed the customer with correct meter reads.
- Perform cancel re-bill and provide write-off to customer if eligible.
- Generated invoices and validated postings to FI-CA.
- Worked with cross-functional teams such as device management, FI-CA, and CRM to enhance the billing process of customers.
Information Process Enabler
Tata Consultancy Services LTD .
Kolkata
07.2015 - 01.2019
- Creating business master data, as well as technical master data.
- Performing Change of Tenancy (COT) and Change of Supply (COS).
- Installation and removal of meters.
Education
BBA - Marketing
Banwarilal Bhalotia College
Asansol05-2015
High School Diploma -
DAV Public School
Asansol04-2012
Skills
- SAP GUI Navigation
- Sap application monitoring
- Meter reading
- Billing process
- Invoice generation
- Data validation
- Account receivables management
- Credit management
- Customer relationship management
Affiliations
- Cricket, football, indoor games
Accomplishments
- Received multiple R&R during the tenured period for performance
Languages
Bengali
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Timeline
Senior Process Executive
Tata Consultancy Services LTD .
01.2019 - 07.2025
Information Process Enabler
Tata Consultancy Services LTD .
07.2015 - 01.2019
BBA - Marketing
Banwarilal Bhalotia College
High School Diploma -
DAV Public School
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