Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
Generic
Debojyoti Roy

Debojyoti Roy

Kolkata

Summary

Results-driven professional with a solid background in the utility sector. Known for strong attention to detail and expertise in billing processes, contributing to improved accuracy in invoicing and customer accounts. Ready to support and optimize customer billing operations.

Overview

10
10
years of professional experience

Work History

Senior Process Executive

Tata Consultancy Services LTD .
Kolkata
01.2019 - 07.2025
  • Strong knowledge of the entire industry flow for utility customers, which involves the Meter-to-Cash (M2C) cycle, including meter reading, billing, invoicing, and payments.
  • Billed the customer with correct meter reads.
  • Perform cancel re-bill and provide write-off to customer if eligible.
  • Generated invoices and validated postings to FI-CA.
  • Worked with cross-functional teams such as device management, FI-CA, and CRM to enhance the billing process of customers.

Information Process Enabler

Tata Consultancy Services LTD .
Kolkata
07.2015 - 01.2019
  • Creating business master data, as well as technical master data.
  • Performing Change of Tenancy (COT) and Change of Supply (COS).
  • Installation and removal of meters.

Education

BBA - Marketing

Banwarilal Bhalotia College
Asansol
05-2015

High School Diploma -

DAV Public School
Asansol
04-2012

Skills

  • SAP GUI Navigation
  • Sap application monitoring
  • Meter reading
  • Billing process
  • Invoice generation
  • Data validation
  • Account receivables management
  • Credit management
  • Customer relationship management

Affiliations

  • Cricket, football, indoor games

Accomplishments

  • Received multiple R&R during the tenured period for performance

Languages

Bengali
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Timeline

Senior Process Executive

Tata Consultancy Services LTD .
01.2019 - 07.2025

Information Process Enabler

Tata Consultancy Services LTD .
07.2015 - 01.2019

BBA - Marketing

Banwarilal Bhalotia College

High School Diploma -

DAV Public School
Debojyoti Roy