AWS Cloud
Deborah T
Chennai
Summary
Looking for a challenging job with rapidly growing organization that can provide me with a range of goals and job objectives with a temporary and economical business setting.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
2
2
Certifications
2
2
Languages
Work History
Customer Support Executive
Sutherland Global Technologies
Chennai, India
03.2024 - Current
- Listened to customers' questions and concerns to provide answers or responses.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Managed high-stress situations effectively while maintaining a calm demeanor and providing empathetic support to customers facing challenges or frustration.
- Collaborated with product development team to report and address recurrent product issues.
- Improved customer satisfaction by efficiently addressing and resolving inquiries, concerns, and complaints.
XML Developer
Silver Dollar Technology
Coimbatore
01.2022 - 01.2023
- Undertaken responsibility of managing and organizing data files in XML format, producing and analyzing XML conversion reports and monitoring the implementation of XML standards across web platforms
Education
B.Tech - Information Technology
Christian College Of Engineering And Technology
Oddanchatram, Dindigul 06.2017 - 03.2021
Higher Secondary Education -
Nadar Sundara Visalachi Vidyalaya
Dindigul 06.2015 - 03.2017
Skills
Teamwork
Time Management
Creativity
Communication
Management Skills
Certification
AWS Cloud Practitioner, 12/01/23, With overall score of 80% and overall grade of 'A'
Software
Oops
HTML
Php
Dot-NET
Power BI
Accomplishments
- IoT Hackathon Certified, 2019
- Web designing Workshop, 2018
Timeline
Microsoft Power BI Desktop for Business Intelligence
01-2025
Customer Support Executive
Sutherland Global Technologies
03.2024 - Current
AWS Cloud Practitioner, 12/01/23, With overall score of 80% and overall grade of 'A'
12-2023
XML Developer
Silver Dollar Technology
01.2022 - 01.2023
B.Tech - Information Technology
Christian College Of Engineering And Technology
06.2017 - 03.2021
Higher Secondary Education -
Nadar Sundara Visalachi Vidyalaya
06.2015 - 03.2017