Deboshree Mazumdar
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Kyndryl
Noida
07.2022 - Current
- Have experience in projects like server builds, decomms, DR events, vulnerability management, patching/upgrades, DC exits, WIFI/LAN refreshes and projects related to infra.
- Experienced in raising changes and attending CAB meetings for the approval process.
- Follow agile methodology by using tools like trello, teams dashboard where we manage projects under cards for daily discussions with APM’s.
- Identify plans and resources required to meet project goals and objectives.
- Planned, designed, and scheduled phases for large projects.
- Achieved project deadlines by coordinating with contractors/resources to manage performance.
- Met project deadlines without sacrificing the quality.
- Developed and initiated projects, managed costs, and monitored performance.
- Prepare and submit project invoices for review and approval after completion.
- Provided detailed project status updates to stakeholders and executive management on weekly basis.
PMO
IBM India Pvt ltd
Gurgaon
08.2016 - 07.2022
- Reports to keep a track on resource budget so that we can highlight if any project is exceeding the budget
- Claim report creation for monitoring the claim checks by the PMs
- Compliance and quality monitoring in IPWC and showcasing it to the CPMs and higher management
- Problem solving
- Communication with the Pm’s and CPM’s
- Implementing Agile techniques and proactive approach
- Responsibilities -Maintained productive working relationships with stakeholders
- Implemented best practices to improve project efficiency and revenue
- Reviewed project documents and ensured they were following quality standards
- Ensured that project deliverables meet business needs
- Reporting
- Assessed operant systems for efficiency and functionality, providing written suggestions on enhancements needed to meet operational goals
- Designed technical upgrade paths, incorporating requested functionality and performance enhancements
- Provided personalized end-user training, offering education via in-person and online courses
- Maintained open communication by presenting regular updates on project status to customers
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Duties & Business Goals -Processing of Win notices (RFS) and assigning them to the PM’s
- Creation of claim codes by raising requests in BMS and Lexicon tool -Updating of PgMp records from start till closure
- Uploading data in IPWC and monitoring the progress as per the milestone target dates
- PCR processing
- Also have experience in transition management:
- Maintaining team rooms and Box -Initiated PMP’s and kept the track on hiring resources with RCM time to time
- Worked on erosion demands -Bridging with the claim team and ID creation team to get the access to all the onboarded FTEs for the project
- Been a central point for all the people for all the requirements related claiming and access to the tools
- Handling escalations
- Responsibilities -Maintained productive working relationships with stakeholders
- Implemented best practices to improve project efficiency and revenue
- Reviewed project documents and ensured they were following quality standards
- Supervised project team and responded to their queries
- Ensured that project deliverables meet business needs
Identity and Access Management
IBM India Pvt ltd, GTS SARM
Gurgaon
05.2011 - 01.2016
- Worked on Lotus notes for user account.
- Worked on Microsoft Active Directory
- Worked on service now and Maximo
- Worked as a Security access
- Worked on Google admin console for user account creation.
- -Taking weekly meetings with Clients.
- -Performing Cyber Security audit for team members
Education
Bachelor of Arts - Arts
National PG College
Lucknow01.2011
Higher Secondary -
01.2008
Skills
- IPWC
- PM toolbox
- MS Projects
- PgMp
- Project planning
- Budget tracking
- Budget forecasts
- MS office ( excel, power point, word)
- Communication
- Identity & Access Management
- Service Now
- Project planning and development
- Advanced problem solving
Certification
- 2024-05 PMP
- 2023-05 AWS cloud Practitioner
- 2021-05 Prince2 foundation
Timeline
Project Manager
Kyndryl
07.2022 - Current
PMO
IBM India Pvt ltd
08.2016 - 07.2022
Identity and Access Management
IBM India Pvt ltd, GTS SARM
05.2011 - 01.2016
- 2024-05 PMP
- 2023-05 AWS cloud Practitioner
- 2021-05 Prince2 foundation
Bachelor of Arts - Arts
National PG College