Summary
Overview
Work History
Education
Skills
Languages
Disclaimer
Timeline
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Deekshith P

Deekshith P

Bangalore

Summary

Experienced and goal-oriented Area Service Manager with 10+ years in medical diagnostics service operations. Proven ability to lead regional teams, manage service channels, and exceed performance KPIs across Karnataka and Kerala. Demonstrates technical expertise in coagulation, biochemistry, and blood gas analyzers with a strong record of customer satisfaction, operational excellence, and regulatory compliance.

Overview

13
13
years of professional experience

Work History

Area Service Manager

Werfen
11.2019 - Current
  • Company Overview: Instrumentation Laboratory India Pvt. Ltd.
  • Lead service operations across Karnataka and Kerala, managing both in-house and channel partner engineers.
  • Boosted service efficiency and response time by streamlining workflows and improving team coordination.
  • Conduct on-site installation, maintenance, and emergency repair of advanced diagnostic instruments.
  • Deliver technical training to engineers and end-users to ensure optimal equipment usage.
  • Drive regulatory compliance and quality audit readiness across service sites.
  • Foster long-term client relationships, resulting in high customer retention and repeat business.
  • Instruments handled: ACL TOP & Elite (Coagulation), GEM Premier (Blood Gas), Rotem, QL3000 (ELISA/IFA), Bioflash/Acustar (CLIA)
  • Instrumentation Laboratory India Pvt. Ltd.

Senior Service Engineer

Transasia Biomedicals Ltd.
10.2018 - 10.2019
  • Maintained and supported a wide range of diagnostic instruments with high uptime delivery.
  • Conducted preventive maintenance, user training, and proactive troubleshooting to minimize breakdowns.
  • Promoted service contracts and improved customer loyalty through value-added services.

Sales & Service Engineer

Syndicate Diagnostics Pvt. Ltd.
05.2018 - 09.2018
  • Installed and serviced coagulation analyzers (Stago), providing user training and real-time application support.
  • Acted as key point-of-contact for urgent service requests and escalations.

Area Service Engineer

LabX
01.2015 - 05.2018
  • Handled installations and technical support for biochemistry and hematology analyzers.
  • Collaborate with the sales team to identify upsell opportunities and support pre-sales engagements.

Project Assistant

Centre for Cryogenics Technology
04.2012 - 04.2014
  • Company Overview: IISc Bangalore
  • Led calibration and testing of cryogenic sensors for ISRO missions.
  • Prepared and presented documentation to QA teams and coordinated R&D workstreams.
  • IISc Bangalore

Education

Bachelor of Engineering - Electronics and Communication

Visvesvaraya Technological University
01.2011

Skills

  • Regional Service Operations Management
  • Team Leadership & Vendor Supervision
  • Medical Diagnostic Equipment Expertise
  • Installation
  • Troubleshooting
  • Preventive Maintenance
  • Customer Satisfaction & Relationship Management
  • Technical Training & Communication
  • Regulatory Compliance (ISO, QA)
  • Documentation & CRM Tools

Languages

English
Hindi
Kannada
Malayalam
Tamil

Disclaimer

I hereby declare that the information provided is true to the best of my knowledge., 07/06/25, Bangalore, Deekshith P

Timeline

Area Service Manager

Werfen
11.2019 - Current

Senior Service Engineer

Transasia Biomedicals Ltd.
10.2018 - 10.2019

Sales & Service Engineer

Syndicate Diagnostics Pvt. Ltd.
05.2018 - 09.2018

Area Service Engineer

LabX
01.2015 - 05.2018

Project Assistant

Centre for Cryogenics Technology
04.2012 - 04.2014

Bachelor of Engineering - Electronics and Communication

Visvesvaraya Technological University

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Deekshith P