DEEPA
Gurgaon
Summary
Detail-oriented fraud analyst specializing in transaction monitoring and account takeover investigations. Expertise in risk assessment, device analysis, and VPN scrutiny, with a proven track record in managing high-value transactions. Extensive experience collaborating with US-based clients while ensuring compliance with financial crime prevention frameworks. Strong analytical skills contribute to minimizing fraud losses and reducing false positives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fraud Analyst
Accertify
Gurgaon, India
01.2025 - Current
- Conduct real-time and batch transaction monitoring to assist in detecting fraudulent activities, AML risks and policy violations.
- Perform account takeover investigations by analysing login behaviour, device fingerprinting, IP address tracking and geolocation mismatches.
- Assess new device entries to identify risk exposure related to VPN usage.
Process Associate
Genpact
Gurgaon, Haryana
08.2023 - 12.2024
- Assist in processing various dispute reason codes including non-receipt, incorrect transaction amount, and cancellation requests.
- Gather information through Zendesk communications to support internal investigation notes and chargeback processes.
- Manage basic aspects of dispute chargeback processes related to Visa and Star debit/credit card fraud.
Education
BACHELOR OF COMMERCE - commerce
Delhi University
Delhi, India01-2023
Skills
- Fraud Investigation
- Claim Processing
- Chargeback
- Microsoft Office (Word, Excel, and PowerPoint)
- Risk assessment
- Transaction monitoring
- Fraud identification techniques
- Account takeover investigations
- Investigative mindset
- Decision-Making efficiency
Certification
Generative AI
Websites, Portfolios and Profiles
linkedin.com/vdeepa776
Timeline
Fraud Analyst
Accertify
01.2025 - Current
Process Associate
Genpact
08.2023 - 12.2024
BACHELOR OF COMMERCE - commerce
Delhi University