Deepa Panwar
Greater Noida
Summary
Proactive professional with a strong ability to adapt to new challenges and environments. Demonstrated success in problem-solving and building effective relationships with clients and team members. Committed to driving team success and delivering measurable results.
Overview
9
9
years of professional experience
Work History
Senior Manager
TS Informatics Pvt Ltd company
06.2025 - Current
- Implemented process improvements to enhance operational efficiency across departments.
- Leading the administration department with a focus on streamlining operations and enhancing workplace efficiency.
- Overseeing facility management, vendor coordination, and procurement to ensure smooth business operations.
- Implementing administrative policies and procedures to improve compliance and organizational effectiveness.
- Managing budgets, resource allocation, and administrative staff to achieve operational excellence.
- Driving automation and digital transformation initiatives in administrative functions.
- Collaborating with senior leadership to support strategic business goals and organizational growth.
Associate Relationship Manager
HDFC LIFE
East Delhi
02.2017 - 10.2024
- Managed portfolio of client accounts, ensuring high levels of satisfaction and loyalty.
- Responded promptly to customer inquiries in a professional manner via phone, email, or in person.
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Analyzed customer financial statements to determine creditworthiness and assess the risk associated with lending decisions.
- Prepared and presented detailed reports on client account status and growth opportunities to senior management.
- Built long-term relationships with lucrative clients by utilizing active listening, effective communication and dynamic interpersonal skills.
Education
Post-Graduate Diploma Insurance - Insurance
Manipal University
Bangalore02-2017
Bachelor of Commerce - Commerce
C C S University
Meerut03-2014
Skills
- Portfolio management
- Service support
- Business development
- Financial planning
- Relationship management
- Customer communication
- Product knowledge
- Wealth planning
- Process improvement
- Organizational development
- Reporting management
- Material accountability
Accomplishments
- Award of Excellence for outstanding Performance in EVP GALAXY 2020
- Award of Excellence for outstanding Performance in HONGKONG Conclave 2024
- Performance Excellence Award 13th month DVC Rank 2 FY2021
- Performance Excellence Award 13th month DVC Rank 1 FY2024
Timeline
Senior Manager
TS Informatics Pvt Ltd company
06.2025 - Current
Associate Relationship Manager
HDFC LIFE
02.2017 - 10.2024
Post-Graduate Diploma Insurance - Insurance
Manipal University
Bachelor of Commerce - Commerce
C C S University