Deepa Singh
Executive Assistant
S-3-B, Shakarpur, Laxmi Nagar,New Delhi
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
3
3
Languages
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Executive Assistant
Devesh Food & Agro Products Pvt. Ltd.
Janpath, New Delhi
02.2016 - 12.2020
- Entrusted to handle confidential and sensitive situations in professional matter. Identified needs and coordinated plans for future functions.
- Kept physical files and digitized records of personal and professional organized for easy updating and retrieval by authorized team members.
- Greeted arriving visitors, determined nature and purpose of visit and Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Created expense reports, budgets and filing systems for Management departments also Managed administrative functions.
Front Office Executive
Ficci Research & Analysis Center
Dwarka, New Delhi
12.2010 - 12.2013
- Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information, reduced customer issues also transfer calls to correct departments and personnel.
- Managed scheduling, travel arrangements, communications screening and other administrative support like kept physical files and digitized records organized.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization, completed monthly and quarterly expense's reports for senior management.
- Established positive working relationships with colleagues, manager and customers through regular communication and effective anticipation of needs like arranged corporate conferences and provided complete meeting support, including materials preparation and notes or minute taking.
Team Leader
J. P. Associates
Subhash Park, New Delhi
05.2008 - 06.2010
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly and molded team and embraced change to adapt within dynamic market.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
- Built strong relationships with customers through positive attitude and attentive response.
- Implemented new working processes which delivered continued improvements.
Education
Bachelor of Arts -
University Of Delhi
New Delhi 05.2007 - 08.2010
High School Diploma -
Govt Girls Senior Secondary School No. 2
Uttam Nagar 03.2006 - 03.2007
Skills
Multi-line phone proficiency
Advanced MS Office Suite
Compensation and benefits
Schedule & calendar planning
Administrative support
Conference planning
Office management
Risk management
Performance improvement
Expense reporting
Human Resources Management (HRM)
Accomplishments
Awarded with a certificate of appreciation for being the best performer fot the month of May 2012.
Hobbies
- Appreciate Music
- Interacting with new Task
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Marital Status
Married
Timeline
Executive Assistant
Devesh Food & Agro Products Pvt. Ltd.
02.2016 - 12.2020
Front Office Executive
Ficci Research & Analysis Center
12.2010 - 12.2013
Team Leader
J. P. Associates
05.2008 - 06.2010
Bachelor of Arts -
University Of Delhi
05.2007 - 08.2010
High School Diploma -
Govt Girls Senior Secondary School No. 2
03.2006 - 03.2007