DEEPAK ARORA
Tilak Nagar
Summary
Dynamic Collection Manager with a proven track record at Tata Capital Ltd, excelling in portfolio analysis and grievance handling. Renowned for self-motivation and innovative problem-solving, consistently achieving targets while leading teams effectively. Skilled in driving performance and fostering teamwork, ensuring optimal outcomes in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Collection Manager
Tata Capital Ltd
2025.04 - Current
- Company merged with Tata Capital Ltd from Tata Motor Finance.
- and i got promoted as a Collection Manager.
- Handling 6 CRE's.
- Direct Reporting ACM and RM
- Handling Bkt 4+ commercial and private vehicle.
- Daily tracking with CRE’s about their cases and Update feedback in System
- Setting day’s daily required target for CRE’s with previous performance
- Portfolio Analysis & MIS
- Customer Interaction
- Grievance Handling: Initiating & implementing different legal processes
- Continuously achieved throughout the job period targets assigned.
AMR
Tata Motors Finance Ltd.
2023.06 - Current
- Direct Reporting TCM, ZBH and RCH
- Handling Bkt 4+ commercial and private vehicle.
- Daily tracking with CRE’s about their cases and Update feedback in System
- Setting day’s daily required target for CRE’s with previous performance
- Portfolio Analysis & MIS
- Customer Interaction
- Grievance Handling: Initiating & implementing different legal processes
- Continuously achieved throughout the job period targets assigned.
- Handling 7 CRE.
Field Executive
Intellect Support Services
2016.04 - 2023.05
- Company Overview: For Tata Motors Finance Ltd
- (Commercial and private vehicle along with Operation related activities)
- For Tata Motors Finance Ltd
Supervisor
IMS PVT. LTD.
2014.02 - 2016.03
- Company Overview: FOR RBS Bank
- Got a promotion and was handled a team of 6 Field Executive (Collection of credit cards) BKT 3
Field Executive
IMS PVT. LTD.
2010.01 - 2014.02
- Company Overview: FOR RBS Bank
- Collection of credit cards BKT 3 for RBS Bank
Field Executive
CITI COLLECTION INDIA PVT LTD
2007.01 - 2010.01
- Company Overview: FOR ABN AMRO BANK
- Handling collection of credit card BKT 4
- FOR ABN AMRO BANK
Education
BA -
Monard University
Hapur2015-09
Skills
- Sincerity
- Confidence
- Honesty
- Ability to keep cool under pressure
- Self-motivation
- Positive attitude
- Innovative quality
- Teamwork
- Team handling
Accomplishments
Continuously achieved throughout the job period targets assigned.
Disclaimer
It is to certify that all information given above is true as per my concern.
Languages
- Hindi
- English
- Punjabi
Personal Information
- Hobbies: To make New and strong relation in every field.
- Father's Name: Roshan Lal Arora
- Date of Birth: 08/20/81
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Collection Manager
Tata Capital Ltd
2025.04 - Current
AMR
Tata Motors Finance Ltd.
2023.06 - Current
Field Executive
Intellect Support Services
2016.04 - 2023.05
Supervisor
IMS PVT. LTD.
2014.02 - 2016.03
Field Executive
IMS PVT. LTD.
2010.01 - 2014.02
Field Executive
CITI COLLECTION INDIA PVT LTD
2007.01 - 2010.01
BA -
Monard University