Music, Travelling, Reading
Deepak Daniel
Mysore
Summary
With experience of 18+ years in Retail Branch Banking and BFSI domain, I seek an opportunity to utilize my expertise and skills for the growth of the organization where I am working with.
Overview
21
21
years of professional experience
5
5
years of post-secondary education
4
4
Languages
Work History
Senior Staff Consultant – Business Analyst-BFSI
Nagarro Software Pvt Ltd.
10.2021 - 10.2023
- Worked as a Business Analyst for a digital banking product implementation – Temenos Infinity
- Project methodology was hybrid with agile and water fall
- Attending client meetings and internal meetings to discuss on the status and developments of the modules
- Follow up with the developers (technical team) on the status of development
- Testing of the modules as per BRD and giving feedback
- Fortnightly releasing of the developed modules build to the client and external testing team
- Follow up on issues raised by the external testing team and client on JIRA and assigning them to the concerned developers
- Also worked briefly on Temenos Transact upgrade project as a shadow resource for training purposes
- Imparted training to new joinee business analysts on process work flow and basics of retail banking.
Branch Manager – Retail Branch Banking (AVP 2)
IndusInd Bank Ltd
08.2021 - 10.2021
- Was the branch Manager for the new branch (3rd Branch in Mysore) that was launched
- Overall Supervision of the branch including launching
- Retail Banking Business including CASA numbers & CASA Values, TPP and Asset Products
- Managing team of retail banking professionals and SM’s from sales vertical to ensure progressive business growth across products
- Working towards break-even of the new branch.
Branch Manager –Retail Branch Banking (Sr.Manager)
HDFC Bank Limited
10.2007 - 08.2021
- Branch Manager– overall supervision of the branch Last Appraisal rating: Exceptional Contributor (EC) with Key Performer (KP) – FY 2019-2020
- Retail Banking Business including CASA numbers & CASA Values; Life Insurance & TPP; Mutual Funds; Retail Forex and a cluster of over 35 products Retail Assets – Personal & Auto Loan, Home Loan, Business Loan & Credit Cards Wholesale Assets – LAP/LAS; KGC/Agri Loan; Emerging Enterprises Loan; Business Banking-Working Capital Loan Managing team of retail banking professionals and ensuring daily targets and productivity are met and Cost to Income ratio is managed as a business unit
- Audit & Statutory reporting and upkeep of the branch and liaising with various departments on daily basis for Business requirements Quality customer service to ensure retention and acquisition of QUALITY customers.
Senior Officer
ICICI Bank Limited
02.2005 - 09.2007
- Senior Officer in retail banking, Mysore Cash verification/transaction authorization, customer service manager Demat/trading operations, retail forex Clearing – both inward and outward clearing in-charge Mysore Branch
Engineer – Vendor Development
Glowtronics Ltd
07.2002 - 01.2005
- Acquiring of quality vendors/ suppliers
- Periodic assessment of existing vendors / suppliers
- Also worked as engineer – in the dept
- Of machine design & development
- Ensured and managed uninterrupted production in all departments.
Education
Bachelor of Engineering in Mechanical Engineering -
University of Mysore
Mysore, Karnataka 01.1994 - 05.1999
Skills
Interviewing and Hiring
Business Development Expertise
Performance Reviews
Sales Development
Relationship Building
Branch Operations Management
Customer Service
Coaching and Mentoring
Financial Advising
Client Relationship Management
Staff Development
Verbal/Written Communication
Sales Planning
Revenue Generation
Client Acquisition
Decision-Making
Excellent Work Ethic
Financial Analysis
Accomplishments
- Qualified for “Liability Super star contest” which was a pan India level contest for Liability Values and numbers – FY 19-20.
- Qualified for “Festive Treats – Super Star contest” which also was a pan India level contest for Asset business – FY 19-20.
- Awarded the “Best Branch Manager” for overall business and operations of the branch during FY 2019-20.
- Awarded the “Best Branch” under TPP business – Upcountry category.
- Branch and staff have won many awards under zonal and regional level contests.
Personal Information
- Date of Birth: 09/12/1976
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Interests
Timeline
Senior Staff Consultant – Business Analyst-BFSI
Nagarro Software Pvt Ltd.
10.2021 - 10.2023
Branch Manager – Retail Branch Banking (AVP 2)
IndusInd Bank Ltd
08.2021 - 10.2021
Branch Manager –Retail Branch Banking (Sr.Manager)
HDFC Bank Limited
10.2007 - 08.2021
Senior Officer
ICICI Bank Limited
02.2005 - 09.2007
Engineer – Vendor Development
Glowtronics Ltd
07.2002 - 01.2005
Bachelor of Engineering in Mechanical Engineering -
University of Mysore
01.1994 - 05.1999