Deepak Dhyani
Functional Lead QA / Business Analyst
Noida
Summary
Led quality assurance efforts and contributed individually, achieving significant improvements in testing accuracy and reducing defect rates.
Facilitated robust communication with stakeholders while showcasing demos to clients.
Conducted bug triage meeting with TPM post-sprint, strengthening confidence in QA practices
Overview
11
11
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Functional Lead QA / Business Analyst
Veersa Technologies
12.2023 - 12.2025
- Worked In US Healthcare Domain for Oncology Project - Utilization Management Application UI (Monarch) Team name was developed from scratch and tested starting from Sprint planning / Product planning and then Testing it in Sprint wise.
- As QA Lead was responsible for handling and planning the QA task its execution and Bug triage meeting, challenges from team during execution and then handling morning stand up call.
- Managed Testing and Test cases documentation in Azure Dev-ops, integration results, defects, and workflow traces for seamless team communication.
- Responsible for engaging multiple stakeholders in a complex multi-vendor environment with globally distributed teams and protecting the development team from impediments.
- Working closely with the product owners in achieving sprint goals and supporting them as well as the business stakeholders in backlog refinement, prioritization of PBIs and sprint planning through an empirical approach.
- Identifying purposeful metrics to assess delivery performance and gathering feedback through the retrospective meetings to improve the existing processes to achieve higher velocity.
- Work with Product Owner, Other teams who are using our UM System and training them, supporting them if they are testing the right feature with correct understanding in UAT.
- Validating the API If applicable as consuming Legacy services, Doing Database Validation, and performing regression of UI Test suite was part of the QA Process.
- Strong Abilities in Using developer tools (browser network tab, logs) to analyze AJAX/XHR traffic and validate proper backend/frontend interactions during case processing.
- As Application was Developed in C# and .Net Framework. POM Model was applied for Automation testing and Framework was developed by Onshore QA Team in Visual studio but as part of learning was involved in same and also ran and executed the scripts.
- Scrum methodology Framework was Involved and all the Developments activities were part of the Process.
Senior QA
Iris Software Limited
04.2021 - 12.2023
- Worked from Requirement gathering stage till Presenting the stories to Whole team and gathering feedback and Question from Team related to the Sprint grooming session.
- Post Grooming and Development and Testing phase Final Validation of the story from Test to UAT by Me and then to closed status.
- Preparing the Figma flow of the stories for better validation to QA and Dev members about the flow and Impacted areas in terms of architecture.
- Worked on the development of FD and RD journeys originating from third party apps for Citibank and its user, Facilitates Daily stand up, Sprint planning, backlog grooming, sprint retro and scrum of scrums.
- Responsible for engaging multiple stakeholders in a complex multi-vendor environment with globally distributed teams and protecting the development team from impediments.
- Working closely with the product owners in achieving sprint goals and supporting them as well as the business stakeholders in backlog refinement, prioritization of PBIs and sprint planning through an empirical approach.
- Identifying purposeful metrics to assess delivery performance and gathering feedback through the retrospective meetings to improve the existing processes to achieve higher velocity.
- Work with Product Owner in achieving sprint goals and delivering product features.
Senior Test Engineer
Niit Technologies Limited
04.2020 - 03.2021
- Was involved in testing the Healthcare domain website in functional aspects.
- Created the Test scripts and validated the same in DB.
- Helped maintain customer satisfaction and user metrics above target for 2 consecutive years.
- Interacted with client on regular basis to clarify requirements and solve the dependency managed dependencies between multiple teams such as dev, dev-ops, database.
- Gathered requirements and created requirement documents.
- Configured the system after thoroughly assessing the requirements.
- Generated reports by fetching data from databases via SQL queries, as and when requested by the client.
- Contributes to positive, productive fun and inclusive team environment.
Senior Tester /Scrum Master
Pyramid IT Solutions Limited
02.2019 - 03.2020
- Involved in a team for the implementation project of healthcare domain by the name of BIO-IQ, involving cross-functional teams working across locations and Time-zones.
- Remove impediments from the scrum team and make sure every member has the right tools to meet the deliverables successfully.
- Coordinated project activities by holding inter-departmental meetings to ensure schedule adherence.
- Ensured timely and comprehensive communication of risks and milestone achievements to stakeholders.
- Was Involved in testing from the Requirement document till the end stage of the Product Mostly involved in Database and UI testing with organizational KPAs.
- Facilitated backlog refinement sessions, sprint planning, daily stand-up, sprint review and sprint retrospective events.
- Monitored production deployments and ensured timely resolution of issues.
- Managed client escalations through prompt communication and resolution.
- Liaised with the operation teams for swift and effective resolution of production bugs and implementation of enhancements.
Associate consultant
Capgemini Technology Services Limited
04.2015 - 12.2018
- Involved in Writing End to End Test cases for different User Stories and Executing them Sprint Wise.
- Always Involved in Agile Team, and the test artifacts and events involved in Scrum Methodology.
- Executed Test scripts from Backend -DB and Api using Postman tool and Oracle DB also.
- Participated in client interactions for requirement gathering and elicitation.
- Worked with technical teams to provide solutions for design and development.
- Created business requirement documents, functional specification documents, use case diagrams, data flow diagrams, user stories to share with the development team.
- Performed Gap analysis and helped in transitioning a system from current state to future state.
- Setting UP QA Environment using dev-ops tool by deploying build in jenkins and deploying in RLM and then Verifying in Open shift.
- Verified user data by running SQL queries against the databases.
Education
Lovely Professional University
08.2013
Intermediate - undefined
Delhi Public School Noida
Noida01.2008
High School - undefined
Delhi Public School Noida
Noida01.2006
Skills
Agile workflow
team management
Facilitating workshops
Process improvement
Conflict resolution
Stakeholder communication
Project management
Analytical reasoning
Data analysis
Requirements gathering
Requirements analysis
API testing with Postman and Swagger
Requirements analysis
Database verification
Product discovery
Backlog refinement
Feature prioritization
User story creation
Effective communicator
Certification
Certified Product Scrum Master, Scrum Alliance, 2021-01-01, Present
Interests
Sitcoms
Reading
Driving
Hiking
Karaoke
Western Cinema
Awards
- Gem Award, 2022-03-01, Iris Software
- Star of the Month, 2021-04-01, Iris Software
- Pat on the Back, 2020-12-01, NIIT Technologies
- Rising Star, 2020-03-01, Mercer Consulting (India) Private Limited
- Team of the Quarter, 2020-01-01, NIIT Technologies
- Platinum Team Award, 2016-08-01, Capgemini Services
- Star of the Month, 2015-10-01, Capgemini Technology
Accomplishments
Certified CSM certified from Scrum alliance.
Timeline
Functional Lead QA / Business Analyst
Veersa Technologies
12.2023 - 12.2025
Senior QA
Iris Software Limited
04.2021 - 12.2023
Senior Test Engineer
Niit Technologies Limited
04.2020 - 03.2021
Senior Tester /Scrum Master
Pyramid IT Solutions Limited
02.2019 - 03.2020
Associate consultant
Capgemini Technology Services Limited
04.2015 - 12.2018
Intermediate - undefined
Delhi Public School Noida
High School - undefined
Delhi Public School Noida
Lovely Professional University