DEEPAK KUMAR MISHRA
Nokha
Summary
Dynamic Food & Beverage Manager with over 16 years of experience at Wyndham Hotel Shela, excelling in guest service and operational management. Proven track record in maximizing revenue through innovative marketing strategies and effective team leadership. Adept at building strong vendor relationships while ensuring compliance with safety regulations. Committed to achieving organizational goals and enhancing guest satisfaction.
Overview
16
16
years of professional experience
Work History
Food & Beverage Manager
Wyndham Hotel Shela
Ahmedabad
08.2025 - Current
- Adhering to the food and beverage budget.
- Managing daily food and beverage operations.
- Following food and safety regulations.
- Maintaining positive customer relationships, processing complaints, and responding to customer needs.
- Assisting with marketing events.
- Hiring, training, and managing food and beverage staff.
- Building positive relationships with food and beverage vendor.
- Organize Food Festival & Food Promotion.
- Strategy planning & Implementation for F & B promotion.
- 5 Star hotel with 160 Rooms with 26 banquet & convention, 5 Restaurant & in room dining.
Food & Beverage Manager
Narayani Heights Hotel & Resorts
Gandhinagar (Ahmedabad)
02.2023 - 07.2025
- Leads the effective management of all F & B functional areas maximize financial performance while upholding quality standards and maximizing the guest experience.
- Responsible for the maximization of F& B revenue by anticipating market shifts and developing and monitoring annual business and marketing plans.
- Sales & professional support to Sales Managers & Higher Management.
- Offseason and Peak Season sales promotion and strategy planning to maximize Revenue Management.
- Sales Promotion & Increasing Business Volume of the Hotel.
- Advertisement, personal selling, publicity, community relation and special project program & Implementation.
- Organize Food Festival & Food Promotion.
- Strategy planning & Implementation for F & B promotion.
- Measures the effectiveness of broad-based marketing plans and yield management efforts.
- Maintain the development of a realistic strategic business plan that defines operational goals and profitability.
- 5 Star hotel with 112 Rooms & 14 banquet & 2 restaurant & in room dining.
Food & Beverage Manager
Marasa Sarovar Premiere
Tirupati-AP
01.2022 - 01.2023
- Handling a team size of 38 members including Banquet Manager, Restaurant Manager, Executives, Team Leaders and associates.
- Responsible for Forecasting, planning, sourcing and overlooking for ordering of food supplies for the kitchen, as well as beverages to stock the bar and fridges.
- Building positive relationships with food and beverage vendor.
- Adhering to the food and beverage budget.
- Managing daily food and beverage operations.
- Following food and safety regulations.
- Maintaining positive customer relationships, processing complaints, and responding to customer needs.
- Assisting with marketing events.
- Hiring, training, and managing food and beverage staff.
- 5 Star Hotel with 120 Rooms.
Assistant Food & Beverage Manager
Radisson Blu Resorts & Spa
Karjat
01.2019 - 12.2021
- Handling a team size of 50 members including Banquet Manager, Restaurant Manager, Asst. managers, Executives, Team Leaders and associates.
- Responsible for food festival, innovative Sunday Brunch, thematic set ups, manpower, revenue planning and overall leader of food and beverage outlets.
- 5 Star Hotel with 200 rooms.
Restaurant Manager
Radisson Blu Resorts & Spa
Karjat
04.2017 - 12.2018
- Coordinate daily Front of the House and Back of the House restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Estimate future needs for goods, kitchen utensils and cleaning products.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant's good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads).
- Train new and current employees on proper customer service practices.
- Implement policies and protocols that will maintain future restaurant operations.
- 5 Star Hotel with 200 rooms.
Food & Beverage Executive
Star Wood Hotel and Resort (Hotel Four Point Sheraton)
Dehradun
09.2014 - 03.2017
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Preserve excellent levels of internal and external customer service.
- Design exceptional menus, purchase goods and continuously make necessary improvements.
- Identify customers' needs and respond proactively to all of their concerns.
- Lead F&B team by attracting, recruiting, training and appraising talented personnel.
- Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork.
- Comply with all health and safety regulations.
- Report on management regarding sales results and productivity.
- Located in Dehradun, India.
Restaurant Manager
AGC (ARMY GOLF CLUB)
New Delhi
05.2013 - 08.2014
- Self-motivated and pro-active manager with a large amount of experience in hospitality industry.
- Proven track record in leading teams to achieve specific company goals.
- Organized and able to work under a lot of pressure.
- Under the supervision of Shou Hospitality private limited, Dholakuao, New Delhi, India.
Food & Beverage Executive
Hotel Country Inns & Suits by Carlson
Ahmadabad
05.2012 - 04.2013
- Responsible for ensuring smooth and effective service to the guests by supervising and coordinating a team of associates.
- Assisting the Assistant Manager in analyzing departmental performance with regards to service quality and customer satisfaction.
- Actively motivating the team by maintaining positive employee relations.
Team Leader- Sr. GSA- GSA- ASSISTANT GSA
Hotel Cidade De Goa
11.2009 - 05.2012
- This luxury hotel has 207 well-maintained rooms & one of the largest resorts in terms of F & B Service Outlet.
- Located at Vainguinim Beach, Goa.
Education
BA - ARA ,PATNA
Virkuwar Singh University
ARA ,PATNA01.2011
3 Year Diploma - Hotel Management
CMTES Institute of Hotel Management and Catering technology
Margao, Goa, INDIA01.2010
Intermediate - Varanasi, UP
S.K.K.C, Adrash Seva Vidyalaya
Varanasi, UP01.2007
SSC - Rohats, Bihar
High School Rohats
Rohats, Bihar01.2005
Skills
- Results-oriented Guest Service Professional with over 16 years of experience
- Strong skills in Guest Service, Hotel operations, Guest Retention & Supervision & Manpower Planning
- Diligent & resourceful professional consistently meeting company standards and Guests needs
- Knowledge of day-to-day management of operations with commercial accountability
- Innovative and reliable individual with proven ability to achieve organizational goals
- Proficient in effectively organizing, handling and monitoring a wide variety of tasks
- Versatile and ambitious hospitality professional with proven customer service skills and an excellent understanding of operational work seeking to work in an esteemed organization Keen to take on the daily challenges to learn and apply my knowledge and potential best for organizational and individual professional growth
Self Assessment
- Self-motivated and Determined
- Industrious, optimistic and Quick Learner
- Good communication skills both Oral and Written
- Willingness to Learn
- Good team spirit and Hardworking Nature
Place
Ahmedabad, Gujrat, India
Health Report
Good
Languages
- Hindi
- Bhojpuri (Oral & Written)
- English
- Hindi
- Bhojpuri (Oral & Written)
Personal Information
- Date of Birth: 01/15/90
- Gender: Male
- Nationality: Indian
- Marital Status: Married
References
Available on request
Timeline
Food & Beverage Manager
Wyndham Hotel Shela
08.2025 - Current
Food & Beverage Manager
Narayani Heights Hotel & Resorts
02.2023 - 07.2025
Food & Beverage Manager
Marasa Sarovar Premiere
01.2022 - 01.2023
Assistant Food & Beverage Manager
Radisson Blu Resorts & Spa
01.2019 - 12.2021
Restaurant Manager
Radisson Blu Resorts & Spa
04.2017 - 12.2018
Food & Beverage Executive
Star Wood Hotel and Resort (Hotel Four Point Sheraton)
09.2014 - 03.2017
Restaurant Manager
AGC (ARMY GOLF CLUB)
05.2013 - 08.2014
Food & Beverage Executive
Hotel Country Inns & Suits by Carlson
05.2012 - 04.2013
Team Leader- Sr. GSA- GSA- ASSISTANT GSA
Hotel Cidade De Goa
11.2009 - 05.2012
BA - ARA ,PATNA
Virkuwar Singh University
3 Year Diploma - Hotel Management
CMTES Institute of Hotel Management and Catering technology
Intermediate - Varanasi, UP
S.K.K.C, Adrash Seva Vidyalaya
SSC - Rohats, Bihar
High School Rohats