Deepak Mahajan

Relationship Manager – Two Wheeler & Consumer Durables

Ward No. 14 Dapora, Burhanpur, M.P.

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals.

Overview

years of professional experience

years of post-secondary education

Certifications

Languages

Work History

Relationship Manager

IDFC First Bank

Burhanpur

03.2021 - Current

Managing Sales force of 17 sales officer, responsible for Two Wheeler & Consumer Durables loan sales in District Branch - Burhanpur & Khandwa .
Ensure Monthly 1 Cr / quarterly sales target are meet.
Channel of 57 Dealership – Two Wheeler & Consumer Durable is live and managing the daily task along with team members.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Worked with Two Wheeler and Consumer Durables departments to facilitate communication and deliver personalized solutions to customers.
Collecting information from market to do some necessary changes in our existing process & policies.
Train Sales Executive to ensure their knowledge part should be updated on new & revised product & policies.
Maintaining IRR, PF, PDD, MIS on sustain the reporting on time etc.
Managing a customer grievances and support for resolutions.
Maintained knowledge on banking products and distribution to provide optimal service support.

Sales Manager

HDB FINANCIAL SERVICES LTD

Khargone ( West & East Nimar Area in MP)

08.2019 - 03.2021

Managing Sales force of 15 Sales Executives, responsible for Two Wheeler loan sales in 3 District - Khargone, Khandwa & Burhanpur ( West & East Nimar in MP).
Preparation of annual budget and monitoring performance against the budget.
Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Closed lucrative sales deals using strong negotiation and persuasion skills.

Team Leader - Two Wheeler

TATA CAPITAL FINANCIAL SERVICES LTD

Pune , Nashik & Indore

07.2016 - 08.2019

Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Channel of 10 Dealership is live and managing the daily task along with team members.
Handling a 20 people work forse to accumulate the sales target of every month
Built strong relationships with customers through positive attitude and attentive response.
Conducted training and mentored team members to promote productivity and commitment to friendly service.
Established open and professional relationships with team members to achieve quick resolutions for various issues.
Mentored and guided employees to foster proper completion of assigned duties.
Responsible for proper checking of all cases at time of disbursement such as KYC, case approval & Other waiver approval etc.
Responsible for maintaining various MIS such as Cibil report, ECS SPDC dispatch, file dispatch etc.

CPA Manager- New Car, Used Car & Two Wheeler

ICICI Bank Ltd

Pune

05.2014 - 05.2016

Managed team of associates to elevate performance and promote development.
Created CAM (Credit Appraisal Memo) for sending mitigates and deviation of loan files to respective signing authorities.
Led a team of credit executives and provided them with regular credit training.
Formulated daily MIS for higher management presenting location wise sourcing .pending files for sanctuary and disbursed.
KYC check of Application & supporting documents
Conduct Analysis of Financials for Self-employed & Salaried Customer for Loan Eligibility.
PDD Updation in System, Repayment Updation &. Make daily MIS.
Interact closely with other Departments such as RCU/system/sales .
Reviewed monthly and quarterly reporting for accuracy and regulatory compliance.
Furnished dealership with accurate floor traffic control data and weekly reports on sales activities.
Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.

Education

BBA - Finance

BIMTS / DAVV University Indore

BURHANPUR

07.2009 - 04.2012

PGDBM -

MIT School Of Management

PUNE

04.2001 -