Deepak Pathak

• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Maintained friendly and professional customer interactions.
• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
• Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
• Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
• Engaged employees in business processes with positive motivational techniques.

• Boosted branch sales by developing and deepening customer loyalty through incentive programs.
• Assessed expansion plans and presented costs to forecast trends and recommend changes.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Maintained friendly and professional customer interactions.
• Engaged employees in business processes with positive motivational techniques.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.

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• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Identified and capitalized on community business opportunities with effective networking.
• Assessed employee performance and developed improvement plans.
• Gathered and reviewed customer feedback to improve operations.

Leading team towards the organisation goal , asses themselves pros and cons & helping them to achieve productivity.

Acquisition of TPP & Liability products .

Conducting marketing and CSR activities for lead generation and brand visibility .

• Interviewed, hired, and developed team of 15.
• Received regional branch recognition award for 100 % sales increase.
• Set weekly goals .
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.

Leading team towards the organisation goal , assess themselves pros and cons & helping them to achieve productivity .

Acquisition of TPP & Liability .

Make the branch profitable .

Conducting marketing and CSR activities for visibility and lead generation .

Handling Portfolio of existing customer base , books of branch & increase in total book .

Emerging new corporate and personal banking .

Working as a team leader in hdfc bank and handling the team of 15 executive.

Sourcing of CASA number and increasing the book value of branch .

Cross sale of third party products like insurance and mutual funds .

Selling of assets like CC limit/OD/ WC and other financial products.