Deepak R
Bengaluru
Summary
Senior Executive with a proven track record in enhancing business operations and driving growth. Expertise in sales, operations, and personnel management, leading to immediate positive impacts in diverse roles. Committed to optimizing processes and motivating teams to achieve market leadership.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Senior Executive
Think Gas
Anantapur
01.2025 - Current
- Executed signing of 10 commercial agreements and commissioned 7 outlets, driving CPNG segment growth.
- Coordinated with stakeholders and third-party companies to optimize operations and ensure service continuity.
- Analyzed MIS data for performance tracking; prepared feasibility reports for new CNG stations.
- Organized awareness events on CNG, Industrial, and Commercial sectors to boost public engagement.
- Contributed to fleet card development, enhancing customer retention and sales tracking.
- Facilitated CNG adoption by managing incentive disbursement and coordinating retrofitting activities.
- Collaborated with Projects, O&M, and Logistics teams to guarantee timely gas supply.
- Promoted innovative technologies in energy sector to enhance environmental sustainability.
Management Trainee
Think Gas
Anantapur
07.2023 - 12.2024
- Executed marketing and field activation campaigns to promote CNG and PNG adoption in new areas.
- Coordinated efforts with OEMs, OMCs, and RFCs to boost CNG outreach and service coverage.
- Conducted surveys and feasibility studies for new pipeline and CNG infrastructure, aiding data-driven expansion decisions.
- Facilitated on-ground branding and promotional events, increasing visibility and engagement in commercial clusters.
- Collaborated with teams to address customer inquiries and resolve issues.
Sales & Marketing in a Dealership (Internship)
Surakshaa Car Care
Bangalore
05.2023 - 06.2023
- Study based on quality of After Sales & Service & Customer experience at Maruti Suzuki 3 Months
- Conducted a comprehensive study on the quality of After Sales & Service and Customer experience at Maruti Suzuki, resulting in the identification of key areas for improvement.
- Analyzed and presented data insights from the study to the management, contributing to the development of strategic initiatives for enhancing the overall service quality.
Customer Sales Associate (Part Time)
MARKS & SPENCER (M&S)
09.2019 - 03.2020
- Successfully addressed 95% of customer complaints, boosting satisfaction and retention by 10%.
- Consistently surpassed sales goals, averaging 15% above monthly targets.
- Maintained merchandise displays to ensure attractive and organized presentations.
- Provided exceptional service by addressing customer complaints and feedback promptly.
- Educated customers on promotions and loyalty programs to increase engagement.
Education
MBA/PGDM - Marketing & Data Analytics
B M S College of Engineering
Bangalore09-2023
B.Com - Commerce
Bangalore University
Bangalore09-2021
Pre University -
National College
Bangalore03-2016
SSLC - English
Lawrence High School
Bangalore04-2013
Skills
- Brand management
- Business analysis and reporting
- Data-driven decision making
- Customer relationship management
- Strategic planning
- MS Office
- Data Entry
- PowerPoint
- Digital Marketing
- SAP
Languages
English, kannada, Hindi
Accomplishments
- NCC - Senior Under Officer Rank ,Selected and participated in the Republic Day Parade at Rajpath, New Delhi as part of the National Cadet Corps contingent (NCC) – 2016
Certification
- ERDMP Certification, Think Gas.
- Safety Culture Course, Think Gas.
- Digital Marketing, Internz-learn.
Timeline
Senior Executive
Think Gas
01.2025 - Current
Management Trainee
Think Gas
07.2023 - 12.2024
Sales & Marketing in a Dealership (Internship)
Surakshaa Car Care
05.2023 - 06.2023
Customer Sales Associate (Part Time)
MARKS & SPENCER (M&S)
09.2019 - 03.2020
MBA/PGDM - Marketing & Data Analytics
B M S College of Engineering
B.Com - Commerce
Bangalore University
Pre University -
National College
SSLC - English
Lawrence High School