DEEPAK SABHARWAL

• For Salesforce offering for Communication Service Providers, Media and Entertainment companies, Data Centre providers within Indian Market-
• Managing discovery sessions and workshops with customers to uncover the challenges and issues faced- in terms of entire Lead to cash journey
• Defining the solution presentation, demonstrations, and prototypes- for the Salesforce specific offering
• Create awareness among customers on Salesforce value proposition around 5G and Enterprise business model
• Delivering functional and technical responses to RFPs/RFIs
• Driving the creation of Salesforce Point of view in terms of CME Solutions
• Service CRM Transformation
• B2B Marketing and Sales Automation

• OSS/BSS offering and responsible for: -
• Client- All Operators in Asia Pacific
• Managing customer centric offerings in area of Ericsson OSS and BSS portfolio
• Handling the creation and taking forward of offerings to existing or new customers with potential for substantial growth through innovative business and go-to-market models, cross all engagement models
• Defining the end-to-end Solution Architecture and proposal for RFPs and proactive proposals
• Defining and executing the Proof of Concept to the Customer on OSS and BSS offerings
• Demonstrated the end-to-end demo with Sales Force and Ericsson Quote to Order stack integrated for B2B Services
• Driving the creation of Ericsson Enterprise Offering across the below areas and doing workshops with Customers: -
• Model driven Service Orchestration for Network Slicing
• Enterprise Product Catalog driving the product introduction
• Enterprise Configure, Price & Quote, Customer, Service Order Management
• Hybrid Fulfillment taking into consideration service resources and service Orchestration
• Hybrid Service Assurance with closed loop automation

• Manager and Solution Architect for multiple OSS opportunities and actively involved in Operators in Asia Pacific, Comcast USA:
• For developing long-term relationships with key customer personnel
• For understanding the customers' strategic issues which affect Amdocs within the OSS sphere
• For providing pre-sales support as appropriate and when necessary for new opportunities
• This may include customer presentations (new products etc.), and support on product road shows
• For presenting & demonstrating the product, and in doing so articulate the functionality and benefits of the solution to the prospective client’s decision-making unit
• Working closely with the sales channels and other parts of the Amdocs organization to ensure that the technical content of proposals is correct
• Creating the high-level design for the new requirements in a release
• Effort estimation of new CR’s in the release
• Technology sessions on Metro Ethernet within the project team

• Worked as OSS, and responsible for Client- All Operators in Asia Pacific
• Accounts team in pre-sales solution descriptions and initial IEES (Internal Effort Estimates)
• Project Manager by providing primary input to timeline and effort estimation, project team constituency and project methodology
• Capably converted high level customer requirements into an overall architecture by both analyzing formal project documentation & interviewing prospect/ customer's senior technical and business staff to understand their business needs
• Proficiently involved in scoping, designing and guiding implementation of Comptel's solutions
• Worked closely with the Delivery Team in terms of technical scope, solution implementation and Acceptance Testing for the deployed modules of Comptel

• Providing solution designs of Overall Unified GIS solution
• Handled statement of work creation for the project as well as communicated with clients on technical issues and issues related to integration of applications with the Unified GIS application
• Looked after the integration designs for UGIS with other OSS applications
• Managed pre-sales work and estimation for new requirements in existing projects and new opportunities for other prospective customers
• Overall supervision of transition process- created transition plan for transition process as well as provided guidance to team members on various knowledge transfer sessions happening

• Worked as OSS Domain, and responsible for Client- Level3 Communications, USA (part of CenturyLink now)
• Taking handover of OSS applications from the client- functional and technical handover
• Manage development team and guidance in terms of technical, domain knowledge required for applications
• Responsible for resolution towards production issues which required code fixes and data cleansing issues
• Project management work in terms of tracking effort, planning tasks, weekly report generation and client interaction
• Served as an active participant in Study of OSS-J platform and testing the TCK scripts with respect to the Reference implementation of OSS/J inventory API

• Handled the data migration and interface detailed design; migration scripts development and testing and VV&T support activities and bug fixing
• Supervised the resolving of data migration issues with clients, design discussions on various change requests
• Provided support towards data cleansing issues during migration dry and developed detailed design document
• Managed Server Extensions Development in C++ using Objectel API’s, Test Plans Development for complete modules

Manage RF Planning and Optimization Activities

Line of Sight Surveys

Network Design