Deepak Sahu

Responsibilities :

• As a Team Lead System Support at Ninjacart, I am responsible for managing and maintaining the IT infrastructure with a focus on Azure, AWS, and Office 365 environments, Asset management & Asset Audit.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
• Monitoring and reporting: Tracking an security status of all endpoint devices, generating reports, and investigating any suspicious activities
• Policy configuration: Setting up appropriate security policies, rules, and configurations as per your organization's needs and compliance requirements
• Responsible for maintaining safe and secure work environment , Developing individual growth opportunities for team.
• Implemented audio/video conferencing system with multiple platform like google meets and Zoom, Microsoft teams.
• Providing day-to-day IT support and troubleshooting for end-users, resolving hardware, software, and network issues promptly to minimize downtime and maintain productivity
• Managing and administering Azure and AWS cloud platforms, including provisioning, configuring, and optimizing cloud resources to meet business requirements Implementing and managing virtual machines, storage, and networking services in Azure and AWS environments.
• Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
• Helped meet changing demands by recommending improvements to business systems or procedures.
• Held weekly team meetings to inform team members on company news and updates.
• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.

Responsibilities:

• As a Network Operations Manager at GTPL Rajwadi Network Pvt Ltd.I was entrusted with a diverse set of responsibilities aimed at ensuring a smooth operation and efficient management of network infrastructure.
• Designing and architecting network solutions tailored to meet the specific requirements of clients, During scalability, reliability, and security.
• Leading the planning and execution of Fiber-to-the-Home (FTTH) and Fiber-to-the-Building (FTTB) & Fiber-to-the -Premises(FTTP)projects, including fiber routing, mapping, and installation.
• Designing and deploying wireless network solutions, including Wi-Fi access points and mesh networks, to provide reliable connectivity across various locations.
• Utilizing Google Earth and other GIS tools to map and document fiber optic routes, facilitating accurate planning, visualization, and management of network infrastructure.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Enhanced system uptime by proactively monitoring and troubleshooting network issues.
• Scheduled infrastructure upgrades and software update rollouts around high traffic times to maintain network availability.
• Closed first-time tickets quickly and met resolution volume requirements
• Installed fiber, ethernet, and console cabling in climate-controlled NOC.
• Collaborated with engineering to report issues, manage project deliverables and provide status reports.