Summary
Overview
Work History
Education
Skills
Achivement & Award
Languages
Timeline
Generic
Deepak Sawner

Deepak Sawner

Ahmedabad

Summary

Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.

Overview

16
16
years of professional experience

Work History

Customer Care Executive

CROMA, Infiniti Retail Ltd
01.2014 - Current
  • Achievements of monthly sales targets in Home Section
  • Analyzed customer needs and interests and recommended specific company products and services to best meet unique customer needs.
  • Processed merchandise,returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Maintained current knowledge of special savings, sales, promotions and other offerings to enhance customer support.
  • Coordinated inventory, stocking and ordering.
  • Cashiering And Declaration On Regular Shift.

Demonstrator

Philips Electronics India Limited
11.2011 - 01.2014
  • Demonstration of Philips Home Appliances, Personal Care and Audio
  • Live Events in Modern Trade (Croma, Sales India, Vijay Sales)
  • Restocked shelves at retail locations with products to match planned demonstrations.
  • Conducted product demonstrations to explain details, highlight features and show use.
  • Traveled every day to different stores in order to promote company offerings.

Customer Care Executive

The Beauty Shop
05.2009 - 11.2011
  • Knowledge of purchasing and selling beauty equipments, saloon furniture
  • Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
  • Placed inventory orders, monitored shelf stock.

Customer Care Desk

SRS Value Bazaar
09.2008 - 05.2009
  • FIFO, LIFO And FEFO Method In Use FMCG Department.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Education

MBA -

ICFAI UNIVERCITY
AHMEDABAD
04.2022

Bachelor of Arts -

GUJRAT UNIVERCITY
AHMEDABAD
01.2015

H.S.C -

D.A.V.V
M.P
03.2006

S.S.C -

D.A.V.V
M.P
03.2003

D.C.A -

IJEF, M.P. Bhoj Mukth

HARDWARE & NETWORKING -

JETKING
AHMDEDABAD

Skills

  • Teamwork and Collaboration
  • Problem Resolution
  • Team Leadership
  • Training and Development
  • Customer Service
  • Cashier Work
  • Merchandise Restocking

Achivement & Award

7 Time Give A Star And Bedge

2 Time Best Vas Attachment Certificate

Highest Own Label Sale Certificate

Languages

  • English, Hindi, Gujarati

Timeline

Customer Care Executive

CROMA, Infiniti Retail Ltd
01.2014 - Current

Demonstrator

Philips Electronics India Limited
11.2011 - 01.2014

Customer Care Executive

The Beauty Shop
05.2009 - 11.2011

Customer Care Desk

SRS Value Bazaar
09.2008 - 05.2009

MBA -

ICFAI UNIVERCITY

Bachelor of Arts -

GUJRAT UNIVERCITY

H.S.C -

D.A.V.V

S.S.C -

D.A.V.V

D.C.A -

IJEF, M.P. Bhoj Mukth

HARDWARE & NETWORKING -

JETKING

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