Christina Malbari
Senior Admissions Executive
Sevaliya
Summary
Result-oriented with a positive attitude towards the team development environment. A Commerce graduate with ability to adopt changes. To work with a progressive organization in which I can contribute my skills and experience to enhance my own productivity at the same time achieving the organizational objectives with the attribute of time, quality, and discipline.
Overview
20
20
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Customer Care Executive
Reliance telecommunication
Navi Mumbai
08.2003 - 08.2005
- Customer Interaction
- Issue Resolution
- Communication
- Time Management
- Team Collaboration
- Cross-Selling and Up-Selling
Manager
Sai service Centre (Videocon)
06.2008 - 10.2009
- Leadership and Team Management
- Strategic Planning
- Project Management
- Staff Development
- Innovation and Change Management
Event steward
SFM Securities (London)
04.2011 - 06.2014
- Staff Management
- Event Planning
- Security Coordination
- Emergency Response
- Risk Assessment
- Report Generation
Senior Customer Service Manager
Ladbrokes (London)
09.2014 - 08.2018
- Leadership and Strategy
- Performance Management
- Customer Experience Enhancement
- Data Analysis and Reporting
- Innovation and Continuous Improvement
Account Relationship Officer
NSE GSCIENCE CITY AHEMDABAD
06.2019 - 03.2022
- Client Relationship Management
- Financial Advisory
- Market Research
- Client Retention
- Customer Education
- Client Onboarding
Senior Admission Executive
M Square Media
06.2022 - Current
- Admissions Management
- Application Review
- Counseling and Guidance
- Events and Outreach
- Student Retention Initiatives
- Student Retention Initiatives
Education
Bachelor of Commerce (B.Com) - undefined
Gujarat University
Advance Diploma in Business Management -
Lyceum College
08.2012 - 04.2014
Skills
Communication Skills, Teamwork and Collaboration, Adaptability/Flexibility, Networking
Timeline
Senior Admission Executive
M Square Media
06.2022 - Current
Account Relationship Officer
NSE GSCIENCE CITY AHEMDABAD
06.2019 - 03.2022
Senior Customer Service Manager
Ladbrokes (London)
09.2014 - 08.2018
Advance Diploma in Business Management -
Lyceum College
08.2012 - 04.2014
Event steward
SFM Securities (London)
04.2011 - 06.2014
Manager
Sai service Centre (Videocon)
06.2008 - 10.2009
Customer Care Executive
Reliance telecommunication
08.2003 - 08.2005
Bachelor of Commerce (B.Com) - undefined
Gujarat University
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