Deepak Sethi
Banking Professional
2-A-13 Mahaveer Nagar Extenion Kota
Summary
Experienced Relationship Manager with a proven track record of fostering and maintaining strong client relationships. Skilled in identifying client needs and delivering effective solutions, resulting in increased client satisfaction and loyalty. Demonstrated ability to communicate effectively and manage complex client portfolios, while successfully cross-selling products in alignment with banking requirements.
Overview
7
7
years of professional experience
Work History
Imperia Relationship Manager
HDFC Bank
06.2018 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.
Education
PGDM - Marketing And Finance
Indira Institute of Management
Pune 04.2001 -
B.Com - Commerce
Commerce College KOTA
Kota, India 04.2001 -
Skills
Relationship building
Accomplishments
- MDGH Qualifier 2022 (Insurance Contest)
- Silver & Gold Star Award Winner
- Rated as Key Performer from past 5 consecutive years
- 3 times Pan India Top Scorecard Topper
Timeline
Imperia Relationship Manager
HDFC Bank
06.2018 - Current
PGDM - Marketing And Finance
Indira Institute of Management
04.2001 -
B.Com - Commerce
Commerce College KOTA
04.2001 -
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