Tarandeep Singh
New Delhi
Summary
Dynamic Relationship Manager with a proven track record at HDFC Bank Ltd, adept at delivering tailored financial solutions and enhancing customer satisfaction. Skilled in account analysis and relationship building, I excel in fostering strong client connections and driving service improvements, ensuring alignment with client objectives and expectations.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Imperia Relationship Manager
HDFC Bank Ltd
New Delhi
06.2022 - Current
- Cultivated strong relationships with clients to enhance customer satisfaction.
- Provided tailored financial solutions based on client needs and preferences.
- Facilitated effective communication between clients and bank departments.
Current Account Relationship Manager
YES BANK
New Delhi
09.2021 - 05.2022
- Coordinated account reviews to ensure alignment with client objectives.
- Analyzed client feedback to identify areas for service improvement.
- Managed onboarding processes for new clients, ensuring smooth transitions.
Relationship Manager
Renaissance Creations Pvt Ltd
New Delhi
10.2020 - 09.2021
- Managed client accounts to enhance customer satisfaction and loyalty.
- Analyzed customer feedback to identify areas for service enhancement.
- Collaborated with sales teams to align strategies with client expectations.
Cluster Manager
Arvind Internet Ltd
New Delhi
06.2014 - 05.2020
- Led team operations to enhance customer service and satisfaction levels.
- Managed inventory processes to ensure optimal stock availability and quality.
- Coordinated training programs to develop staff skills and productivity.
- Oversaw budget management for operational expenses and resource allocation.
Senior Guest Executive
Le Meridien
New Delhi
07.2010 - 02.2014
- Led team in developing customer service strategies for exceptional guest experiences.
- Coordinated daily operations to ensure smooth front desk management and guest check-ins.
- Implemented training programs for staff to enhance service quality and efficiency.
Education
Bachelor of Science - Hotel Management
IHM Shimla Kufri
Shimla, india 06.2008 - 04.2010
SS Mota Singh Senior Secondary School
New Delhi, IndiaSkills
- Customer relationship management
- Financial solutions
- Account analysis
- Client onboarding
- Negotiation techniques
- Time management
- Relationship building
Languages
Hindi
First Language
English
Proficient (C2)
C2
Punjabi
Proficient (C2)
C2
Certification
- IRDA Certification Done.
- AMFI Certification Done.
Accomplishments
- Awarded from HDFC life for doing maximum NOP.
- Awarded from Aditya Birla Sun Life Insurance
- Awarded for highest Dmat account opening.
Timeline
Imperia Relationship Manager
HDFC Bank Ltd
06.2022 - Current
Current Account Relationship Manager
YES BANK
09.2021 - 05.2022
Relationship Manager
Renaissance Creations Pvt Ltd
10.2020 - 09.2021
Cluster Manager
Arvind Internet Ltd
06.2014 - 05.2020
Senior Guest Executive
Le Meridien
07.2010 - 02.2014
Bachelor of Science - Hotel Management
IHM Shimla Kufri
06.2008 - 04.2010
SS Mota Singh Senior Secondary School