

Dynamic Director with extensive experience overseeing all facets of production, demonstrating exceptional project management and decision-making capabilities in Identity and Access Management (IAM). Possesses a deep understanding of IAM production writing, planning, and technical operations, ensuring seamless project execution. Adept at coordinating production plans and optimizing IAM resources to deliver high-quality results under tight deadlines. Committed to driving efficiency and fostering collaboration within teams to achieve organizational goals.
Identity & Access Management Operations
Agile Methodology
Business Analysis
IAM Support
IAM Manual & Functional Testing
Reporting & Documentation Performance Testing (JMeter)
Defect Tracking & Validation
Software Testing Lifecycle
Problem-solving
Project management
Operations management
Team management
People management
Hiring and retention
ITIL Foundation