Summary
Overview
Work History
Education
Skills And Competencies - Skillset Highlights
Rewards And Achievements
Previous Experience
Certification
Timeline
Generic
Deepali Gupta

Deepali Gupta

Summary

Results-driven global IT leader with over 23 years of experience in delivering and managing IT services for global organizations, specializing in the life sciences and investment banking sectors. Demonstrated expertise in leading global teams, executing large-scale programs, and driving digital transformation initiatives to foster business growth. Strong business acumen, exceptional financial management skills, and unwavering commitment to operational excellence.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Delivery Director for Lifesciences

Brillio Technologies
01.2022 - Current
    • Led end-to-end product delivery (R&D, Maintenance, and CloudOps) for a major global Lifesciences client, ensuring seamless operations and innovation across their global footprint
    • Drove successful program delivery for multiple critical client projects, collaborating with cross-functional teams possessing diverse skills (Application Development, Application Maintenance, Infrastructure Management, Digital Development, and Engineering Services)
    • Won a competitive $20M multi-year, multi-vendor contract, encompassing transition, transformation, and BAU services, for a large enterprise client, by developing a compelling solution that addressed their key strategic objectives
    • Drove new business growth by collaborating with sales/account teams on proposal development for large-scale programs, including scope definition, pricing, and negotiations, resulting in successful wins and execution of multiple projects
    • Drove financial performance for a $10M+ annual revenue portfolio, overseeing budgeting, cost control, and revenue recognition across multiple global teams
    • Successfully managed project financials for numerous fixed-price projects, mitigating cost pressures and ensuring profitability while delivering within scope and budget
    • Led account planning exercises, collaborating with stakeholders to establish revenue targets and strategic goals
    • Led a 100+ member global team across Global locations (India, US, Romania), driving significant revenue growth
    • Spearheaded digital transformation initiatives, including Oracle to Postgres migration, MultiTenancy and SaaS migration, resulting in a 15% reduction in IT operational costs and a 20% improvement in application performance
    • Spearheaded the integration of Generative AI into the Unified Platform development workflow, resulting in up to a 30% improvement in developer productivity and a significant reduction in cycle time
    • Streamlined end-to-end product delivery (R&D, Maintenance, and CloudOps), implementing best practices that ensured seamless operations and fostered a culture of innovation
    • Optimized project scoping and pricing processes, proactively identifying and mitigating potential risks to profitability
    • Elevated organizational and project management effectiveness across a large portfolio of projects (100+ team members), implementing standardized processes and tools that improved team collaboration and efficiency
    • Developed and implemented a structured account planning process, enabling cross-functional teams to effectively define revenue targets, allocate resources, and track progress against strategic goals
    • Championed the adoption of SAFE Agile in the Program across 3 teams, arranging hands-on training and certifications to 50+ members and stakeholders, resulting in a 15% increase in sprint velocity and a 10% reduction in production defects

Account Delivery Manager for one of the largest US investment bank

Infosys Technologies
01.2017 - 01.2022
    • Managing a Large Portfolio of projects with 120+ team members and contributing a revenue of 2600K USD to Infosys on a Quarterly Basis
    • Managing an ongoing Program with a 50+ Member Global team for providing 24
    • 6 L3 Support and Maintenance across 5 Tracks in the Prime Services BU
    • Expanded the footprint from 40 members to 60+ in 2 year duration
    • Successfully delivered a Fixed Outcome Project with a 6 months delivery duration for client securities lending division with 370 K USD revenue
    • Set up a 13-member team in a 4 weeks period to Kick Off the same due to challenging timelines
    • Running 3 concurrent projects for legacy upgrade across client business units with an objective to reduce technical debt, with a variable scope of work with a fixed capacity model (800K revenue for Infosys)
    • Responsibilities include setting up high performance project teams from scratch, SOW discussions and finalization, governance structure, driving automations and optimization initiatives, technical solutioning, review and guidance, execution planning and tracking with an evolving book of work working closely with multiple stakeholders

Senior Manager- Account PMO team

Infosys Technologies
01.2016 - 01.2017
  • Drove Initiative for Talent Development and Resource Management
  • On boarded average 15 Fresh Graduates on a Quarterly basis across different Programs
  • Took Overall Fresher headcount from 15 to 78 in an 18 month period
  • Conducted Boot camp in association with ETA and Tech Groups for reskilling Experienced resources
  • Financial modeling for large programs and overall Account rate negotiations aimed at overall 10% Revenue growth for the account

Project Manager - Private Wealth Management

Infosys Technologies
01.2013 - 01.2015
  • Takeover of Support and Maintenance of Client reference data management applications on the Private Wealth Management business line of the Investment Bank
  • This was one of the Pilot projects and success of the same led to growth from a 60 member to 300 member team
  • Took 6 months to reach steady state and the applications were completely maintained and driven by Infosys team
  • First point of contact to user community of any system issues, taking ownership of user problems and proactively dealing with user issues
  • Responsible for end-to-end project delivery from requirements to go-live and post production support
  • Automation of frequent user requests/reports
  • Maintained the outline of work to generate better efficiency

Technical Lead

Infosys Technologies
01.2011 - 01.2012
  • The investment bank client has multiple affiliates and subsidiaries to cater to various businesses
  • A system is required to maintain details of legal entity and private investment data setups to comply with internal policies and regulatory reporting requirements
  • The scope of the project is to develop a strategic workflow and UI platform to automate the report generations and reduce the IT/Ops cost for the data adjustments for Comp
  • Involved in QA, UAT and Production migration of application releases
  • Solution option analysis
  • Automation of frequent user requests/reports

Project Manager

Infosys Technologies
01.2009 - 01.2010
  • As an Investment Bank, the client is expected to be compliant with certain rules and regulations of the governing bodies
  • The scope of the project is to create an automated system and design new reports to capture the non-compliant equities trades, migration of existing applications to new frameworks
  • Delivered on various stages of SDLC from Requirements, Build, QA, and Deployment

Technical Consultant

Infosys Technologies
01.2007 - 01.2008
  • Application Development for providing Straight through Processing for the account opening process for the client, thus minimizing human intervention and reducing the turnaround time
  • Responsible for design, implementation and providing technical guidance to the team for the implementation of the application

Team Lead

Infosys Technologies
01.2003 - 01.2007
  • The ARTS tool, Based on Core Java and Sybase was utilized by the client to test their equities front office application servers via black box regression test methodology
  • The tool maintained test cases and acted as a simulator of different systems in the network
  • Scope was to enhance it to handle new systems and functionalities
  • Worked in various capabilities from developer to Team lead at offshore and onsite
  • In various roles, was responsible for the enhancement and maintenance of the existing application

Education

B.E. - Electronics and Communications

MREC
01.2002

Skills And Competencies - Skillset Highlights

  • Global Delivery & Program Management: End-to-end delivery, portfolio management, large-scale program execution, contract negotiation, stakeholder management, cross-functional team leadership.
  • Financial Management: Budgeting, cost control, revenue recognition, financial planning, profitability management, risk mitigation.
  • People Management & Team Leadership: Global team leadership, talent development, performance management, team building, mentorship, cross-cultural communication.
  • Engineering Excellence & Innovation: Digital transformation, cloud migration, SaaS implementation, AI integration, process optimization, software development lifecycle management.
  • Process Adoption & Optimization: Agile methodologies (SAFE Agile), process improvement, operational excellence, change management.

Rewards And Achievements

  • Won 'Best Deal of the Year' award for securing a $20M, 5-year competitive bid.
  • Served on Leadership Panels for Diversity Development and Mentor Programs.
  • Consistently ranked as an 'Outstanding Manager' and 'Senior Manager' for over 4 years.
  • Promoted to youngest member of the 4-member Account Management team.
  • Selected as one of 30 participants for the Infosys Gold Advanced Management Program.
  • Achieved 2nd rank out of 35 participants in the Wellingkar's Certificate Program in Management in 2012.
  • Received multiple awards for individual performance and team excellence.

Previous Experience

  • Infosys Limited 2003-2022
  • Patrika Online Private Limited, 2002

Certification

● Sun Certified Java Professional -2004

● Certificate Program in Management - Wellingkar Institute and Infosys Collaboration- 2012

● Web Services Dev for IBM Websphere App Server- 2012

● Infosys Global Agile Certification – 2019

● AWS Certified Cloud Practitioner – 2021

● Certified SAFe 5 Agilist - 2022

Timeline

Delivery Director for Lifesciences

Brillio Technologies
01.2022 - Current

Account Delivery Manager for one of the largest US investment bank

Infosys Technologies
01.2017 - 01.2022

Senior Manager- Account PMO team

Infosys Technologies
01.2016 - 01.2017

Project Manager - Private Wealth Management

Infosys Technologies
01.2013 - 01.2015

Technical Lead

Infosys Technologies
01.2011 - 01.2012

Project Manager

Infosys Technologies
01.2009 - 01.2010

Technical Consultant

Infosys Technologies
01.2007 - 01.2008

Team Lead

Infosys Technologies
01.2003 - 01.2007

B.E. - Electronics and Communications

MREC

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Deepali Gupta