DEEPANSHU SHARMA
Sales Manager
Delhi
Summary
Goal-oriented and dedicated team manager with a strong background in customer service, team management, and process improvement. Experienced in effectively leading teams to deliver exceptional results while fostering a positive and collaborative work environment. Focus on meeting team performance objectives and achieving set targets.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work History
Branch Sales Manager
Indusind bank
11.2023 - Current
- .Implemented a CRM system to streamline sales processes and improve customer service
- Conducted weekly sales meetings to provide guidance and review progress
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures.
- Leadership and team buliding: ability to inspire , coach ,and manage a diverse team.
- Experience in handling Branch team and R.M In Absent of branch manager
Branch Sales Manager
Equitas Small Finance Bank
08.2022 - 10.2023
- Increased team motivation and discipline, resulting in a increase in team focus and performance
- Created a team culture of collaboration, respect, and accountability that resulted in a improvement in team cohesion
- Monitored team performance and identified areas of improvement, resulting in increase in team efficiency.
- Act as an escalation point for complex customer issues, providing effective and timely resolutions.
- Guide the team to identify criss- selling opportunities and match customers with suitable products.
Premia Relationship Manager
Yes Bank
06.2021 - 08.2022
- Maintained a positive and productive relationship with the client, resulting in consistently high customer satisfaction ratings
- Developed and implemented a customer relationship management (CRM) system that improved customer segmentation and targeting
- Used customer relationship management (CRM) systems to accurately track and manage customer data
Virtual Relationship manager
HDB Financial services
09.2018 - 04.2021
- Handling portfolio customer and cross selling banking products
- From cross selling assets and liability products to generate income and achieve the annual targets
- More focusing on family accounts and assets products
- Maintaining a healthy portfolio assigned to me
Sales Executive
S.S Food Industries
01.2016 - 08.2018
- Analyzed competitor activities and created strategies to differentiate products and services
- Utilized social media platforms to create brand awareness and drive sales
- Delivered persuasive presentations that increased customer engagement and closed more deals
- Secured a major contract with a Fortune company, resulting in a increase in annual revenue
- Developed and implemented a customer segmentation strategy that increased customer retention
- Developed a sales process that reduced the time to close a deal
- Collaborated with cross-functional teams to develop innovative solutions that meet customer needs
Education
MBA - Finace
Chandigard university
Chandigarh 04.2021 - 05.2023
B.A - Honors
Manav Bharti University
Shimla 04.2013 - 05.2015
Intermediate - undefined
NIOS
Delhi 01.2010 - 04.2011
Skills
Ability to Work Under Pressure
Accomplishments
- Accomplishments as Relationship Manager, 01/01/19, 12/31/20, Qualified for DTP (Domestic Training Program) contest of life insurance and entitled for the first one to qualify from the unit., Qualified for general insurance contest on central level in 4th quarter., Received trophies in credit card in month on month performance., Qualified several contests of auto loan., Delhi, Delhi
- Accomplishments as Sales Manager, 12/01/22, 12/31/23, Qualified DTP contest of life insurance in the JFM (2022) as Sales Manager along with 4 R.M of my team., Recognized as a best S.M in pan India in insurance., Qualified DTP contest of General insurance as a Sales Manager along with 3 members of my team., Delhi, Delhi
Personal Information
- Date of Birth: 09/04/90
- Nationality: Indian
Timeline
Branch Sales Manager
Indusind bank
11.2023 - Current
Branch Sales Manager
Equitas Small Finance Bank
08.2022 - 10.2023
Premia Relationship Manager
Yes Bank
06.2021 - 08.2022
MBA - Finace
Chandigard university
04.2021 - 05.2023
Virtual Relationship manager
HDB Financial services
09.2018 - 04.2021
Sales Executive
S.S Food Industries
01.2016 - 08.2018
B.A - Honors
Manav Bharti University
04.2013 - 05.2015
Intermediate - undefined
NIOS
01.2010 - 04.2011
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